Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
1,204 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,204 reviews
February 25, 2022
I've had the best experience servicing my Jeep Grand Cherokee at AutoNation CDJR Katy. The employee's name is Omar, was very thorough, and took the time to explain the situation, and took care of the ca Cherokee at AutoNation CDJR Katy. The employee's name is Omar, was very thorough, and took the time to explain the situation, and took care of the car and returned in a timely manner. More
by ATH
Employees Worked With
Omar
February 24, 2022
Omar was very attentive on answering my messages and explain my doubts. The service took to long time for a just simple service and I stay with no car for 4 days, this an opportunity of improvement beca explain my doubts. The service took to long time for a just simple service and I stay with no car for 4 days, this an opportunity of improvement because it was quite simple diagnostic to do. More
by Andre
Employees Worked With
Omar
February 23, 2022
I waited 6 weeks for slush mats and a headliner insulation to arrive. I also specifically asked to have a tire pressure sensor replaced because a tire installer (not the dealer) previously broke i insulation to arrive. I also specifically asked to have a tire pressure sensor replaced because a tire installer (not the dealer) previously broke it. When I arrived, for my scheduled appointment, the dealer took 7 hours and then told me they needed my vehicle overnight because they did not have the tire pressure sensor in stock and needed to order it. Very poor preparation. More
by c3vette
Employees Worked With
Diego
February 22, 2022
Excellent customer service! ! and i even did an appointment!! I went for regular oil change and tire rotation, no problem...really fast.. definitely will come back next service.. ! and i even did an appointment!! I went for regular oil change and tire rotation, no problem...really fast.. definitely will come back next service... William was friendly and professional, excellent work, More
by fernando
Employees Worked With
William Godfretsen
February 21, 2022
Amazing experience . Process was fast and easy. They did not complicate things Whats so ever. Will definitely recommend to others. Process was fast and easy. They did not complicate things Whats so ever. Will definitely recommend to others. More
by Erik Carrillo
Employees Worked With
Darian Phillips
February 21, 2022
Customer Service excellent! Repair was good, but had to return the car because of tires not being balanced. Car was shaking very bad at 35mph immediately after I started drivi Repair was good, but had to return the car because of tires not being balanced. Car was shaking very bad at 35mph immediately after I started driving it. Had to wait one more day for it and make a third trip to the dealership. The second attempt to pick it up was much better. The car was not shaking anymore. It was a scary experience to drive a shaking car in the rush hour traffic on the i-10 feeder road. I appreciate that they washed it and cleaned it, though, and that they addressed all of the other problems that my car had when I dropped it to the shop. More
by Anna
Employees Worked With
Cynthia
February 21, 2022
excellent service this is my third vehicle purchased at this dealership all the staff is competent and professional the sales person mr adam memeti was extremely helpfull in the whole process this dealership all the staff is competent and professional the sales person mr adam memeti was extremely helpfull in the whole process More
by skoal19
Employees Worked With
adam memeti
