AutoNation Chrysler Dodge Jeep Ram Katy

Felt I was lied to about my battery being bad, trying to sell me a new one. My son and I picked up the battery, took it to auto zone. Only 14 months old with 3 year warranty.Took it to 3 different places to sell me a new one. My son and I picked up the battery, took it to auto zone. Only 14 months old with 3 year warranty.Took it to 3 different places to test it. All 3 said it was 70% charged. I felt the cost of replacing an actuator, actuator 200$ and labor 500$+.. outrageous. I live off Social Security. More

This is one of the services in which it is pleasant to come. quickly, without any hassle you can resolve any issue. Diego is very professional and friendly, could help me, explained everything. come. quickly, without any hassle you can resolve any issue. Diego is very professional and friendly, could help me, explained everything. More

Upon retrieving our vehicle, Mr Omar was very accommodating and professional and kindly walked us to our vehicle. accommodating and professional and kindly walked us to our vehicle. More

Much better in person than on the phone, advisor Buddy was super helpful once I went in. was super helpful once I went in. More

I took my 2014 Jeep Grand Cherokee in for repairs on Feb 15, 2022 and did not get it back until Mar 10th. The Service Writer told me they were almost a week behind in their diagnostic dept. Part of the re 15, 2022 and did not get it back until Mar 10th. The Service Writer told me they were almost a week behind in their diagnostic dept. Part of the repairs were covered by my Chrysler warranty, but many expensive services were not, so I had to pay almost $1,250. I was notified that the vehicle was ready on Tues, Mar 8, but I could not get there until Thurs. When I arrived and attempted to check out, there was some problem with the paperwork which caused another delay of some 30 - 45 minutes. All of this is totally unacceptable. It should not take over 3 weeks to have my Jeep repaired. More

the service was very good, Michael is very helpful he help at all times to give the best service. help at all times to give the best service. More

Service was quick, professional and the interface was smooth and courteous. I appreciated the tech not trying to sell me on random things and Mr. Sosa was very honest and straightforward. The work was smooth and courteous. I appreciated the tech not trying to sell me on random things and Mr. Sosa was very honest and straightforward. The work was completed quicker than I had imagined would be required and I have zero complaints. I will def be taking my 2019 Jeep Wrangler Rubicon back when / if I need it serviced. More

Trish is hands down best person to work with. We were in an accident in November the repairs took a while but she updated me along the way We were in an accident in November the repairs took a while but she updated me along the way More

Im confident with the employees. My appointment was at 9 I was late and they gave me the service I needed. My appointment was at 9 I was late and they gave me the service I needed. More

Good deal given to me. Sales representative provided good information on vehicle features. Service representatives paid good attention to service needs. Sales representative provided good information on vehicle features. Service representatives paid good attention to service needs. More