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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.3
1,204 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,204 reviews

April 01, 2022

Great location, service offers, something I wouldn't mind keeping as my go to service shop or consider for future car buys. More

by Gerush7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! Thank you, and have a fantastic day!

April 01, 2022

Closest dealership to me, was quoted 1&1/2 hours for an oil change. It took 3 hours. The service advisor did not quote me it was the guy who checks cars in. I was ok waiting but I would have left and came More

by BCAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (281) 715-6920 so we can assist you further.

March 31, 2022

Took my vehicle in for an oil change Buddy was very professional and the service was quick. More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 31, 2022

Better than most dealerships. Service times could be better, and bring back the loaner cars. More

by Efire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aieula Foreman
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 31, 2022

Cynthia was great. She came out and got the plastic seat cover and made sure everything was picked up.The coffee is always good. Very nice job. More

by Marklockwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cynthia here at AutoNation Chrysler Dodge Jeep RAM Katy! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2022

My Experience was great from beginning to end . Salesperson Dain was very patient and knowledgeable. His assistance was greatly appreciated and made the process smooth. More

by daijaharrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dain Yagin
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dain here at AutoNation Chrysler Dodge Jeep RAM Katy! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

Fixed and car was broken again. Now have to tow it again to dealership. Did not even diagnosed the vehicle properly and replaced something that never had issue. More

by Bilal.pirzada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

March 30, 2022

Service appointment was smooth from start to finish. Derrick Foreman was very awesome in assisting. More

by Pleshette_pettit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Foreman
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Apr 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2022

Had a great experience. Salesperson Darian was friendly and knowledgeable. They took care of all of my needs. More

by Sunshine1213_68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darien, Raheem
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Apr 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 29, 2022

Buddy was awesome with assisting me with my vehicle, the process was smooth and easy and he made sure I received the complimentary car wash. More

by Hogglifejc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
Report | Print
Apr 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Thank you so much for your feedback! We hope you have a great day!

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