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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,203 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,203 reviews

October 16, 2023

Once they get the parts in, the dealership got the repairs done before end of the week. More

by Pmonaghan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Not sure about sales department, but the service department is slow and not very attentive. Even with an appointment I wait in line at least 20 minutes. I will be getting my service done at another More

by melissamdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can not remember
Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 715-6920 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 11, 2023

Sales Lady Kathy was nice, but Sales Manager was too pushy. He tried to stop me from leaving when it was getting dark, and wanted to know why I needed to leave. This was not a good experience for me, as More

by sueg
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kathy
Oct 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 09, 2023

It was easy to schedule my appointment and advisor kept me posted the whole time. More

by Hacelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson, John
Oct 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

First class service. John did an outstanding job assisting me. Very professional. A1 service. Thanks More

by mj.ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 07, 2023

Great service, we asked for what we wanted and that’s exactly what we got. More

by Juanita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gomez hernandez
Oct 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Juanita, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 05, 2023

I was pleasantly surprised at how smoothly everything went. I had an appointment for several items and expected to be without a vehicle for a few days. Instead, the team got everything done same day. Gre More

by telle1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firas
Oct 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

October 05, 2023

My service rep stayed in constant contact with me sent me pictures of my vehicle when they were working on it and they offered to wash and vacuum my car. Outstanding service. More

by Dolores.saldivar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faris alsamaree
Oct 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dolores, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. If you ever need help, just give us a call. Happy motoring!

October 03, 2023

They understood my needs and paid a fair price for my truck, same way they sold me another one in great condition at a reasonable price. Thanks to Victor Gomez from Katy's location and to the whole team, More

by palmero.santiago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
Oct 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

October 02, 2023

Excellent customer service. Thank you Anthony for taking care of me and my car needs More

by kittykriss91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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