AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Tried to get me to sign for car that was not on lot. Just to speed up process. When car finally made it to lot, salesperson left because he shift was over. Then they forgot to inspect car and I had to d Just to speed up process. When car finally made it to lot, salesperson left because he shift was over. Then they forgot to inspect car and I had to drive back out for them to inspect it. I will never buy here again. More
My auto service went very smooth. Booked appointment online, arrived early, but my service agent Alejandro was very accomodating. He even proposed a wash, which was a nice touch. I pi Booked appointment online, arrived early, but my service agent Alejandro was very accomodating. He even proposed a wash, which was a nice touch. I picked up the car after a few hours, and it looked great! Overall excellent service! Thanks Alejandro and Auto Nation CDJR Katy. More
Fantastic job by AutoNation@Katy. We recently bought a Chrysler Pacifica hybrid from there and it was a great experience. The sales associate Mr.Carlos made sure each step goes smooth We recently bought a Chrysler Pacifica hybrid from there and it was a great experience. The sales associate Mr.Carlos made sure each step goes smoothly and successfully by explaining everything.He is a wonderful sales person taking care of customers as a family member and made sure that their needs are met within his capacity! Also Mr.Raheem the finance manager helped us to successfully finish the finance process with extended warranty and he is a great guy too! So we sincerely extend our gratitude and appreciation towards the entire crew of Auto nation ,Katy for their fabulous service! Hope they continue the same work !Thank you so much and best wishes.Take care ! More
Terrible, service department. Service agent could not solve problems with service management or parts department. Parts department always blamed for wrong part numbers and locatio Service agent could not solve problems with service management or parts department. Parts department always blamed for wrong part numbers and location of parts. I had to find part and drive 3hrs to retrieve part myself. Collision Estimator said he did not work for AutoNation but for a different entity and blamed his problems on AutoNation. More