AutoNation Chrysler Dodge Jeep Ram Katy

I came in to drop my vehicle off for service. Everything was done quickly and the customer service was great. Very nice. Everything was done quickly and the customer service was great. Very nice. More

Not very good data management. I've visited this dealership few years ago. Now received email with invoice with mixed my and another person data. I've replied and asked them to fix I've visited this dealership few years ago. Now received email with invoice with mixed my and another person data. I've replied and asked them to fix it but instead received another email asking me to review them (!). So this is your review - you asking someone who does not lives in Houston area for few years to review service which has never happen but you sent me invoice More

Great experience. Omar was our service writer and was fantastic. Only took two hours to fix. Omar was our service writer and was fantastic. Only took two hours to fix. More

Ordered a new build of the Ram 2500 and it showed up 14 Weeks from my order date which was sooner than estimated delivery date. The team I worked with (Dain, Josh and Raheem) were very professional, upfron Weeks from my order date which was sooner than estimated delivery date. The team I worked with (Dain, Josh and Raheem) were very professional, upfront about pricing and communicated every step from ordering to signing for the truck. They also made you feel apart of the AutoNation family. More

Exceptional service by the team at the dealership bot sales and finance services were on point sales and finance services were on point More

Very professional team at AutoNation in Katy, TX. I would highly recommend buying your Dodge, Jeep or Chrysler from this location. My sales associate Jonathan Dennis and Finance Manger Raheem went ou I would highly recommend buying your Dodge, Jeep or Chrysler from this location. My sales associate Jonathan Dennis and Finance Manger Raheem went out of their way to make sure I was comfortable with the terms of my purchase. Nothing was forced, nothing was hidden, everything was explained and presented to understand. I’ve been buying cars over the last 15 years and I’ve never met a more professional team. It’s like buying a car from family! More

First and foremost I want to thank Kathy Nguyen for her professionalism and wonderful attitude. The entire buying experience with her was as good as it gets from start to finish. She gets 5 stars. Howev professionalism and wonderful attitude. The entire buying experience with her was as good as it gets from start to finish. She gets 5 stars. However, AutoNation's "One price" policy is does not reflect true market values and cost the Dealership another sale on the same day. While they maintain that it is faster and easier for customer (Actually only for the Dealership) , it is just a faster way to sell cars and take trade ins that are not necessarily a fair price , but of much higher profit to the dealership. We wanted to trade another vehicle in for a second one and they offered us $4,000. less than what we received at two other dealerships or just selling it outright. When they realized that they were losing another sale, then they began to negotiate. So much for One price! Bottom line, be educated and if deal doesn't feel right, walk away. Everything is negotiable even if they think its not. Once again, Thanks to Kathy for a wonderful job and for going above and beyond my expectations. More

Excellent service. Adam did an amazing job. Very attentive to the needs we had. Well done. Adam did an amazing job. Very attentive to the needs we had. Well done. More

Professionalism of Omar in service was outstanding. He was sincerely interested in addressing issues with my Jeep. He was sincerely interested in addressing issues with my Jeep. More

These folks always get my service right. They make me feel important and recognize I’ll be back. Only this dealership touches my Dodge 2500 4x4 Cummins Diesel mega cab bad boy Beast. They make me feel important and recognize I’ll be back. Only this dealership touches my Dodge 2500 4x4 Cummins Diesel mega cab bad boy Beast. More