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AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I went to the express lane for an oil change, it was a holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted holiday and It looked like they were understaffed and I waited 10 mins for someone to come speak with me. With that said, the technician who assisted me was knowledgeable and friendly. The wait time was 2.5 hours but he managed to follow up and get me out in less than 2! I recommend this service, but would not advise to drop in especially during weekends or holidays! More
Brought jeep in for shifting issue. Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem Would not go over 30mph. 4 days later was told front wheel bearings were out. Luckily, parts were not available. Took to another dealership. Problem diagnosed as battery/voltage issue. $200 vs $1900! Never again More
THE WORST PLACE TO BUY A CAR AT! ! IF YOUR THINKING ABOUT COMING HERE… DONT DO IT! THEY SOLD ME A TRUCK WITH A KNOWN FACTORY DEFECT AND DIDNT TELL ME AND SERVICE REFUSES TO HELP ME. C ! IF YOUR THINKING ABOUT COMING HERE… DONT DO IT! THEY SOLD ME A TRUCK WITH A KNOWN FACTORY DEFECT AND DIDNT TELL ME AND SERVICE REFUSES TO HELP ME. COME TO FIND OUT THE WARRANTY I PURCHASE WONT COVER IT. I JUST BOUGHT MT TRUCK ON APRIL 7. IF YOU SELL ME SOMETHING YOUR SUPPOSE TO HELP. THE SERVICE DEPARTMENT DONT EVEN KNOW HOW TO DO PROPER INSPECTIONS ON OTHER VEHICLES THAT ARE NOT JEEPS, Chrysler Dodge or Fords!! THEY DONT KNOW HOW TO FIX STUFF AND THE MANAGER IS JUST AS BAD! I KNOW TOO MANY PEOPLE IN MY COMMUNITY WITH THE SAME ISSUES. I HAVE ALREADY PUT TOGETHER SOMETHING TO PUT AWARENESS AROUND PEOPLE BUYING FROM THERE AND NOT TO. I HAVE STOPPED 7 PEOPLE SO FAR! WITH THE TYPE OF PROFESSION I DO I TOUCH AND SEE ALOT OF PEOPLE!! More
After paying 67k for a vehicle, you would image it came with a spare tire. Very disappointed with the customer service of the sales guy. Would definitely not come back. with a spare tire. Very disappointed with the customer service of the sales guy. Would definitely not come back. More
Professional service Service on time Excellent staff Good Information Excellent Customer service Greatly recommend for buying a jeep staff Good Information Excellent Customer service Greatly recommend for buying a jeep More
They didn't have fully inspection on the car Engine coolant if I do pay extra money to do in dealer service It's supposed they take care of that already.and many another.I am really disappointed. coolant if I do pay extra money to do in dealer service It's supposed they take care of that already.and many another.I am really disappointed. More
I had a very good experience with the sales person cory jones and the sales manager Jared Crosby they gave me all the necessary information I needed to make the decision to purchase my dream truck very hap jones and the sales manager Jared Crosby they gave me all the necessary information I needed to make the decision to purchase my dream truck very happy and will definitely be purchasing again from Dodge this is my third Dodge in the last few years More