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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,205 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,205 reviews

July 14, 2022

Cory the service writer was very professional and polite, overall service was great and fast More

by Garry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Garry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2022

The service is really slow! With app or walk in . Did not rest my oil on the dashboard. Car was ready and no one call me. More

by Lu Andres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 14, 2022

Service advisor was honest and didn’t try to over sale vehicle repair cost. Vehicle was ready for pick up and washed as promised. Thank you Mr V. More

by KEIDRIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vin
Jul 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Keidrin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2022

POOR SERVICE I HAD TO WAIT 5 HOURS FOR MY OIL CHANGE AND TIRE ROTATION More

by Rick MAREDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
VINH CHAU
Jul 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Rick, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

July 14, 2022

Services Department - AWFUL services that I had ever had. My car was on their hands for 3 months because my car's file was unattended. Nobody was handled my case, the vehicle was moved to Chevrolet and nobod More

by Jose Urbina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy and Shawn
Jul 17, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Jose, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 13, 2022

Purchased a new Jeep and Carlos the salesperson was awesome in communicating and basically had the deal done by email and a little phone call. I drove from the San Antonio to pick up the jeep with NO b More

by jcjv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzales
Jul 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 13, 2022

Nice dealership, Everyone was friendly. My salesman Darian Phillips was great, not pushy, got exactly what I wanted and didn’t try to sell me something sell I didn’t need or upgrade to some More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian Phillips and Tory in Finance
Jul 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 13, 2022

Arrived at dealership without an appointment and was promptly taken care of. The service rep explained what services I needed (60,000 mile), what options and even payment options available. I waited and More

by ekelly1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Austria
Jul 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2022

The dealership was very professional and tried to meet my needs. MY salesman (Caleb) took care of me and made sure all committments were met. More

by rjpage80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb McConnell
Jul 15, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 12, 2022

That was the most expensive oil change service I have ever received from any dealership. I will definitely never go back and will not recommend it. More

by aschael007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know the name
Jul 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

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