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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,203 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,203 reviews

November 08, 2023

Excellent customer service and professionalism by Drew Brower. I would highly recommend Drew and this dealership. More

by rb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Brower
Nov 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

November 08, 2023

Tax title license guy and Dennis Jonathan very positive and patient. Eric and DEIGO are crooks! More

by Delia.thomas100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DENNIS JONATHAN (tax Title and License guy)Eric and Diego
Nov 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 07, 2023

Great communication and very approachable, they made it easy to do business. Everything was thoroughly explained and my vehicle was repaired in a reasonable amount of time. More

by mike.tristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Dec 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 06, 2023

I would never recommend anyone ever bring their vehicle here to the service center for repairs. Their team are scam artists and incompetent. They tell you to bring your car in early Monday, but then they s More

by Rosssamartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Korey, Jimmy Gonzales(manager)
Nov 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 715-6920 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 05, 2023

Having Derrick as a service advisor makes things easy. He keeps us informed of the vehicle’s progress and manages expectations well. We never have an issue that can’t be solved when working with Derrick. More

by michelle_mcknz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Nov 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2023

Communcations and care for costumer can be improved. Return shuttle was late, no communication was made. Made multiple calls to the dealership to get a hold of Diego (advisor) and find out what happened More

by AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Nava Morales, switch board
Nov 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

November 01, 2023

Great customer service on my oil change. Louis was very helpful and friendly. Highly recommend! More

by jaimea09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
Nov 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

October 30, 2023

Based on this visit I will not be using you dealership again. Poor customer contact from severice advisor, in fact, there was none until I came in to check on my vehicle after not being able to contact More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Nov 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

October 30, 2023

This is the fourth vehicle our family has bought here. Each time it was a an easy and pleasant experience. I will refer family and friends!!! More

by DoguimdDon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Brower and Ronnie in finance
Nov 02, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 28, 2023

Raymond was awesome to deal with and very responsive. The text updates were a big bonus. More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Clay, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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