AutoNation Chrysler Dodge Jeep Ram Katy

Derrick and the team were fantastic. Definitely would recommend the team at AutoNation for great service and communication. Definitely would recommend the team at AutoNation for great service and communication. More

Had a great experience with my salesman Adam Memeti, was able to find the exact new Ram 4x4 pickup that I was looking for at a reasonable price. Enjoyed working with him and would recommend him and the deal able to find the exact new Ram 4x4 pickup that I was looking for at a reasonable price. Enjoyed working with him and would recommend him and the dealership. Dave Smith More

Katy jeep ram is the best. .great service...and korey was very professional...and kept me in the loop... .great service...and korey was very professional...and kept me in the loop... More

very good service even without an appointment, and they did it quickly ,fair price,100% recommended did it quickly ,fair price,100% recommended More

Super especial el personal y el jefe me atendieron super bien tienen que poner una cafetria para ser mas a menos el tiempo de espera bien tienen que poner una cafetria para ser mas a menos el tiempo de espera More

Excellent customer service and professionalism by Drew Brower. I would highly recommend Drew and this dealership. Brower. I would highly recommend Drew and this dealership. More

Tax title license guy and Dennis Jonathan very positive and patient. Eric and DEIGO are crooks! and patient. Eric and DEIGO are crooks! More

Great communication and very approachable, they made it easy to do business. Everything was thoroughly explained and my vehicle was repaired in a reasonable amount of time. easy to do business. Everything was thoroughly explained and my vehicle was repaired in a reasonable amount of time. More

I would never recommend anyone ever bring their vehicle here to the service center for repairs. Their team are scam artists and incompetent. They tell you to bring your car in early Monday, but then they s here to the service center for repairs. Their team are scam artists and incompetent. They tell you to bring your car in early Monday, but then they sit on your car and don’t touch it till the end of the week. They are poor communicators, and don’t tell you anything unless you hound them. So the first time I brought the vehicle in they had it for a week and a half. Didn’t even touch it till after day 5. Then they told me I need a whole new transmission. But there are none in the entire country and to please come pick up the car. Then 2 weeks later I get a call they magically found a transmission. My extended warranty covers $7500 and I’m on the hook for the remaining $2700. After having my vehicle for over a week again( ever offered a loaner) the transmission gets replaced. I pick up the car. It’s still doing the exact same hard shifting as it was the first time I took it in. Money well spent. I take it BACK In. After sitting on my car for 11 days they say it’s an O2 censor. I had to go up there and demand my car back and speak to the manager because they don’t communicate anything with me and I need my car. It’s my only means of transport. They finally offer me a loaner. Another 5 days goes by and they made a service request to my ext warranty for motor mounts now. Still don’t bother to call and tell me. 4 days goes by and my car is finally repaired. I pick the car up Friday and it STILL shifts hard and has new problems on top of that. They had my car for a total of ~40 days. Never offered a loaner until I demanded my car back. Scammed me out of $2700 for a “new transmission”. Lost parts when they were delivered. They’re crooks and incompetent. More

Having Derrick as a service advisor makes things easy. He keeps us informed of the vehicle’s progress and manages expectations well. We never have an issue that can’t be solved when working with Derrick. He keeps us informed of the vehicle’s progress and manages expectations well. We never have an issue that can’t be solved when working with Derrick. More