AutoNation Chrysler Dodge Jeep Ram Katy

Just bought a new truck from here , the service and overall experience was amazing! Go see kutiaba he was excellent and went the extra mile to make sure everything was perfect for us! overall experience was amazing! Go see kutiaba he was excellent and went the extra mile to make sure everything was perfect for us! More

My Service representative is MOST helpful and follows up with my vehicle throughout my service! Derrick is the BEST!!! I trust my pickup with him and Autonation!! Thanks Derrick for being amazing!! with my vehicle throughout my service! Derrick is the BEST!!! I trust my pickup with him and Autonation!! Thanks Derrick for being amazing!! More

We are so happy with our purchase our Business is already blessed and blessings our 3 employees blessed and blessings our 3 employees More

Corey was professional and helpful . I received everything I needed and in good time. I will be returning back to this dealership when I need my car serviced again. I received everything I needed and in good time. I will be returning back to this dealership when I need my car serviced again. More

Derrick Foreman was a wonderful service rep. He stayed in constant communication and ensured I received a video recording of the recommended services. He stayed in constant communication and ensured I received a video recording of the recommended services. More

Straightforward conversation about options of services for my Jeep. I was treated well and with respect, definitely hope to return for future service. for my Jeep. I was treated well and with respect, definitely hope to return for future service. More

Took at least 20 minutes or more for someone in Service to greet me for my scheduled appointment. to greet me for my scheduled appointment. More

Great service with Adam he cares about the customers . Adam took the time to ensure I was satisfied Adam took the time to ensure I was satisfied More

In person the people at Auto Nation were kind, friendly and informative. The process at the dealership went smoothly. On the phone it was a different story. Hard to reach the salesman or sales manager an and informative. The process at the dealership went smoothly. On the phone it was a different story. Hard to reach the salesman or sales manager and when you did, they had little information and sometimes did not return calls. The make ready on the Nitro took 10 days but that I believe was waiting on recall parts. I am at the moment satisfied with the purchase. Anytime you purchase a car this old you can expect some problems. Adrian Cruse was as helpful as he could be and managed to get us thru the process, so, big thanks to him. More

Lack of knowledge in service department. Very rude and not trustworthy. Did an install wrong took a woman of no knowledge to tell them it was installed wrong. (Lift) Took them over 10 months Very rude and not trustworthy. Did an install wrong took a woman of no knowledge to tell them it was installed wrong. (Lift) Took them over 10 months to figure it out. Repeatedly taking vehicle in. A huge inconvenience for their stupidity. Then... my 2 year warranty on lift was up to find out they didnt complete the install accurately yet again. I believe my 2 year warranty should start once the install was complete and accurate. The moral there is pathetic and customer service failed me. Numerous managers coming and going. Beware of this facility. They will only upset you and disappoint you. 😞 i will never recommend this place to anyone. Good luck... More