AutoNation Chrysler Dodge Jeep Ram Katy

The dealership was very nice and clean. The staff was kind and helpful. The facility was clean as well as the bath rooms. The staff was kind and helpful. The facility was clean as well as the bath rooms. More

Even though the process was very long and time consuming, our dealer Gerardo was very helpful and explained everything very well! our dealer Gerardo was very helpful and explained everything very well! More

We have not been able to get plates for our new 1500 and the plates are now expired. My wife went to the dealership and they claim to still not have the plates. As of now after four phone calls we still can the plates are now expired. My wife went to the dealership and they claim to still not have the plates. As of now after four phone calls we still cannot get another tempoarary set of plates let alone the actual plates. The sales process with this dealership was fine. They pushed my wife harder than they shoudl to buy an extended warranty not understanding we are cash buyers and not the typical warranty purchaser. No should be good enough. IF we ever get plates for this truck I will update my review to be more positive. Cameron Wright my salesperson is aware of this. I would have though he would have taken care of this after emailing and calling me four times to give him a perfect review at year end so he could get his bonus. I did him a solid but so far he hasn't returned the favor. More

service associate John is #1 service associate John is #1 service associate John is #1 #1 service associate John is #1 More

Great service and truly know how to make you feel comfortable. Will definitely recommend them. comfortable. Will definitely recommend them. More

The dealership was fine my husband bought a van to travel for work, he took it up to Rhode Island and he found out the front heater and defrost does not work very disappointing for work, he took it up to Rhode Island and he found out the front heater and defrost does not work very disappointing More

The service department did a good job with our Jeep Wrangler. John kept me up to date on everything. Wrangler. John kept me up to date on everything. More

Abysmal communication from the service department. We have had to come in for warranty work and have since changed to a different dealership for all current and future recalls. Very disappointing and We have had to come in for warranty work and have since changed to a different dealership for all current and future recalls. Very disappointing and completely wasted money on my service contract as it is nearly worthless. More

I went in to check on a recall and left with a new vehicle I don’t recall that ever happening to me. I was looking for a Gladiator to haul behind my R/V I have a property in Michigan where I need a Tr vehicle I don’t recall that ever happening to me. I was looking for a Gladiator to haul behind my R/V I have a property in Michigan where I need a Truck when I’m there. Darian Phillips listen very close to my vehicle needs and magically made it happen. The vehicle buying experience was by far the best with Darian focusing on the customer experience. I will recommend AutoNation to friends and family. More

Service Department is awesome. Service Advisor Faris went above and beyond with his attitude and overall service. Service Advisor Faris went above and beyond with his attitude and overall service. More