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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,208 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,208 reviews

June 09, 2023

Great Service person. Did A great job Helping With my Problem With My Truck Service More

by Baba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Everything was great Jimmy was helpful but Alex made me wait until Jimmy got back from lunch. He couldn’t just hand me my car keys so disappointed about his customer service. More

by Brendaanahi85
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jimmy, Alex
Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

June 08, 2023

Thank you! I was in quickly and all my concerns were addressed with a smile More

by Why
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Had a regular maintenance service done here for my dodge Challenger. Scheduling the was quick and they offered a complimentary car wash which was really cool More

by ahsan_
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Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

First, my service advisor, Korey Austria, immediately came out to greet me and start my service. He gave me a time tgat my truck would be ready, and he met that time. He was very polite and helpful. More

by Rodandzem
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Korey Austrie
Jun 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

I was not very happy with the service. I was told the diagnosis would take about 2 to 3 days, but it ended up been more than that, on fouth day my car was not even touched. I decided to ca More

by eli
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Vogel
Jun 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Eli, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 02, 2023

Service took longer than I was told. Asked permission to wash my car but not to do the recall which took much longer than the oil change and trie rotation that was scheduled. Was late t More

by angsmith71
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

June 01, 2023

Justin went above and beyond getting work done on my jeep that was towed into dealership. He was very courteous and kept me informed. Great work Justin!! Will recommend Autonation Jeep and Justin to others. More

by Andrea76
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin Chatman
Jun 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at AutoNation Chrysler Dodge Jeep RAM Katy! If you have any further questions, please don't hesitate to reach out! Take care!

May 27, 2023

We go to the dealership because it’s the most comfortable and easiest place to purchase a vehicle. More

by Shalia.heugatter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel & Dain
May 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

It takes a time to finish the service much longer than expected, and wanted to have progress in timely manner even by text or mail from them. More

by motoki929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We hope you have a great day!

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