AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Part fixed. can’t get ahold of serviceman to finish. He was supposed to check on other things for us and we have called numerous times. Even called the manager. We actually like taking it there but would l was supposed to check on other things for us and we have called numerous times. Even called the manager. We actually like taking it there but would like better customer service. More
Buddy great customer care services & handle the service I needed with quickness. Very nice and attention to attention to detail in helping his customers to the highest needed with quickness. Very nice and attention to attention to detail in helping his customers to the highest More
The service advisor (Buddy) was cordial & direct when explaining the process, and delivered - quality customer service! We unfortunately had to postpone some of the service, but will resume at the next v explaining the process, and delivered - quality customer service! We unfortunately had to postpone some of the service, but will resume at the next visit in Nov/Dec timeframe. More
Barry at autonation was incredibly patient and respectful. He was 10/10 best salesman here. He listened to our needs and helped us through the buying process. respectful. He was 10/10 best salesman here. He listened to our needs and helped us through the buying process. More
This is not about the dealership, but about the Service Writer Buddy. He is the first to actually genuinely listen to my issue and relay the info correctly to the service tech. This is the second (2nd) Uco Writer Buddy. He is the first to actually genuinely listen to my issue and relay the info correctly to the service tech. This is the second (2nd) Uconnect Radio to be replaced. 3 radios in a brand new truck??. Shows QC with the Factory sucks. But Buddy helped get the install done lightning fast. So far no issues (yet) with the new radio. It was programmed correctly the 1st time. ALSO, The TPMS(4 issues I brought the truck in for) appears to have been corrected finally. Seems the previous Service Writers were slackers and didn't give a rats xxx about the customer. Although this truck has had other work, I don't want to trade it. If, by chance this truck acts up in any major way, it will be my last FIAT, MOPAR, RAM or what ever you call the company I will ever buy. Ill go Toy or GM from there after.. Thanks Buddy for your service, you are the asset the dealer needed. You'll make a lot of customers happy. More
Great experience buying with Hector. Very professional, courteous and made the experience a delight. Has earned me as a repeat customer. Any issues he personally dealt with and closed out immeadiately. courteous and made the experience a delight. Has earned me as a repeat customer. Any issues he personally dealt with and closed out immeadiately. More