
AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service, they helped me in every possible way, Jeffrey showed me all options and showed me everything we needed to know about the jeep. Would recommend to my friends and family Jeffrey showed me all options and showed me everything we needed to know about the jeep. Would recommend to my friends and family More
Awful service - had 20k checkup and they forgot to put in the oil filter. They towed the car after I broke down on side of the road and returned it to my house later that evening covered in oil. Ridiculous. the oil filter. They towed the car after I broke down on side of the road and returned it to my house later that evening covered in oil. Ridiculous. Service manager would not return my calls. More
Service advisor Korey Austrie was professional answered all my technical questions. Answered the phone early next morning when I called for my Ram 3500 truck. He gets five star rating from me. The mech all my technical questions. Answered the phone early next morning when I called for my Ram 3500 truck. He gets five star rating from me. The mechanic that changed the oil & filter on the truck did not change the menu . I keep getting message that I need to change filters. More
The service was simply amazing. I worked with William Godfretsen, my service assistant and he was awesome and very resourceful. I continue to have great experiences with Auto Nation Dodge Katy each and e Godfretsen, my service assistant and he was awesome and very resourceful. I continue to have great experiences with Auto Nation Dodge Katy each and every time. More
I appreciate what OMAR has done to help me with my Ram Truck. He did have to order parts, which were not in stock. And i will bring my truck back to the Dealership when they arrive. I have MOPAR,which i a Truck. He did have to order parts, which were not in stock. And i will bring my truck back to the Dealership when they arrive. I have MOPAR,which i am proud to be a member with them. More
I bought a brand new RAM Truck & spent an additional several thousand dollars on the Lifetime Warranty. Since the Computer tends to periodically shift into Park, when you’re driving 65 MPH down the Hig several thousand dollars on the Lifetime Warranty. Since the Computer tends to periodically shift into Park, when you’re driving 65 MPH down the Highway, with a Semi Truck behind you, or shift into Neutral, while you’re trying to cross an intersection with cross traffic, I’ve taken it to my local Dealership several times. They typically keep the Truck for several weeks / months & do NOT supply me with a Loaner Vehicle, even though the Lifetime Warranty is supposed to include one. When it was still under Factory Warranty, they replaced the Computer, but now that it’s under my Lifetime Warranty, I’m continuously advised, that Fiat won’t replace a defective part, that only malfunctions intermittently. (All correspondence, between the Factory & myself / the Dealership & myself, has been recorded & documented, for future reference.) I guess Fiat-Ram will be able to explain that rational to a Judge, when my Wife hires an Attorney, after I’m killed by an “intermittent” issue. I’ll NEVER buy another Dodge again! More