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AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
1,204 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,204 reviews
September 25, 2021
Had my Grand Cherokee in for a bit of a fender bender and service - Joshua from collision and Buddy from service were both outstanding - well done! service - Joshua from collision and Buddy from service were both outstanding - well done! More
by markm
Employees Worked With
Joshua Redd, Buddy in service
September 25, 2021
Let me start off by saying the people were nice. Got some repairs done, back door still squeaks. The driver side front wheel area is still making a knocking sound. So I really do not know what was repaired! repairs done, back door still squeaks. The driver side front wheel area is still making a knocking sound. So I really do not know what was repaired!! More
by Joshua.ransom22
Employees Worked With
Can’t remember
September 25, 2021
Absolutely abysmal experience. We show up for our appointment and he is not there. He has also not forwarded our info to anyone else. We only wanted to test drive 2 vehicles, but somehow it took them appointment and he is not there. He has also not forwarded our info to anyone else. We only wanted to test drive 2 vehicles, but somehow it took them over 8 and a half hours to do that and finish the paperwork. There was one sales associate jumping between multiple customers. After we were finally able to purchase our vehicle we noticed that there were no floor mats. The sales associate said that it was a mistake and he would order us replacement ones. We have still not received them almost 5 months later and no one will respond to our emails inquiring about them. The manager eventually came by to apologize and asked if there was anything they could do to make up for the horrible service. We asked what he thought would be fair compensation and he said there wasn't anything they could really do, so I don't know what the point of them asking that question was. More
by stushow1
Employees Worked With
Arthur Lindsley and Milton
