AutoNation Chrysler Dodge Jeep Ram Katy

My daughter took her car for warranty work and was told at first it was the way she drove and then said they fixed it …47 miles later it broke down on 99 and now they say they need 2100 to fix it again…Als at first it was the way she drove and then said they fixed it …47 miles later it broke down on 99 and now they say they need 2100 to fix it again…Also they waited 13 days to look at it and tell her Anything.. Take your car somewhere else for service!! More

After purchasing my vehicle and taking it home, I noticed that the front door locks were not working. I called my sales person and left a message at noon on the next day (Tuesday). At 3pm I had not heard b that the front door locks were not working. I called my sales person and left a message at noon on the next day (Tuesday). At 3pm I had not heard back so I called the used car sales manager and left a message. At 4pm I had not heard back so I left another message for the manager. It is now Saturday and neither one of the two have returned my call after leaving 3 messages. I am extremely disappointed with them ghosting me after taking my money. Based on this experience I will never shop at an AutoNation dealership again and will be sure to tell anyone that will listen what my experience has been like. More

Alondra Gomez , very efficiently in what she does , I went for a simple oil change, but ended getting a package because every time that I visit that dealer Auto Nation Chrysler Dodge Jeep, they go abo went for a simple oil change, but ended getting a package because every time that I visit that dealer Auto Nation Chrysler Dodge Jeep, they go above and beyond I prefer go to go the one in Katy to have my oil change done than to use the other dealer close to my house the one in Sam Houston. excellent job Auto Nation in Katy for all of you a wow customer service, thank you because you all have pride in what you do Edith More

I purchased 2 new vehicles in the last 30 days from Zack Barnes . He is a outstanding salesman & would highly recommend the salesman in the future Barnes . He is a outstanding salesman & would highly recommend the salesman in the future More

Unlike my first where I had to produce my service agreement, everything this time was in the system. Todd was very friendly and efficient. agreement, everything this time was in the system. Todd was very friendly and efficient. More

Cars on sale are makeup just to allow cars run for a week then you have to pay for a diagnostic and they will tell you is not under warranty, so you have to pay out of your pocket. Do not recommend to buy y then you have to pay for a diagnostic and they will tell you is not under warranty, so you have to pay out of your pocket. Do not recommend to buy your new car here. More

Solid service! Purchase day was very smooth and straightforward. They were very communicative throughout the time my vehicle was in route and when I had questions. Only complaint was the first ti straightforward. They were very communicative throughout the time my vehicle was in route and when I had questions. Only complaint was the first time I went for my appraisal, I was not prepared for it to be a 3 hour process. I don’t know if I went during a busy time of the day, but that took way longer than expected. More

James Taylor was courteous, knowledgeable and thorough. Kept me informed and truck was washed before I picked it up. I’ll request him on future service. Kept me informed and truck was washed before I picked it up. I’ll request him on future service. More

Korey was my rep he provided clear communication and was easy to work with. He was very honest and helpful with everything he did. easy to work with. He was very honest and helpful with everything he did. More

Attentive service and assistance with recall and computer issue. Looking forward to return for warranty repair. issue. Looking forward to return for warranty repair. More