AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Cars on sale are makeup just to allow cars run for a week then you have to pay for a diagnostic and they will tell you is not under warranty, so you have to pay out of your pocket. Do not recommend to buy y then you have to pay for a diagnostic and they will tell you is not under warranty, so you have to pay out of your pocket. Do not recommend to buy your new car here. More
James Taylor was courteous, knowledgeable and thorough. Kept me informed and truck was washed before I picked it up. I’ll request him on future service. Kept me informed and truck was washed before I picked it up. I’ll request him on future service. More
Solid service! Purchase day was very smooth and straightforward. They were very communicative throughout the time my vehicle was in route and when I had questions. Only complaint was the first ti straightforward. They were very communicative throughout the time my vehicle was in route and when I had questions. Only complaint was the first time I went for my appraisal, I was not prepared for it to be a 3 hour process. I don’t know if I went during a busy time of the day, but that took way longer than expected. More
I was not gonna leave a bad review if they at least return my email, but since they didn’t, here it goes… Bought a car there, like all other dealers, time to sell, they are all your friends! When yo return my email, but since they didn’t, here it goes… Bought a car there, like all other dealers, time to sell, they are all your friends! When you need something, they don’t get back to your email. They promised my car was all checked up, not really. Engine air filter awful dirty! I mean, really bad! Cabin filter the same, lots of dry leaves and dead bugs inside the filter! Wiper blades dry and not doing a good job! Sent email to them explaining the problems, but of course, no response. Those are simple things that cost nothing to the dealer to replace, but the thing is all about making more money on the customer! Really disappointed on how they treated me not answering my email. This car will be changed pretty soon, and I was hoping to do business with them again, no more! So if you deal with those guys, check all those things before you buy a car there, because they WILL rip you off! All those things make me think, did they change my oil?? Drove 500 miles with the car, went to change the oil, was disgusting dirty, black! So no, they DID NOT change the oil either! Open your eyes with AUTONATION! More
This dealership did right by me...everyone was very helpful and got me into a beautiful vehicle. Go see Daniel, Raheem or Carlos if you want excellent customer service! helpful and got me into a beautiful vehicle. Go see Daniel, Raheem or Carlos if you want excellent customer service! More
Took my 2018 RAM 2500 for ticking sounds and my service advisor (Buddie) was excellent. His follow up was thorough and was a complete professional. I highly recommend using his services. advisor (Buddie) was excellent. His follow up was thorough and was a complete professional. I highly recommend using his services. More