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AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
1,204 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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January 31, 2022
Korey was fantastic. He took care of all the problems my truck was having and then some. My Truck was waiting for me all clean and ready to roll. truck was having and then some. My Truck was waiting for me all clean and ready to roll. More
by steven.graves0003
Employees Worked With
Korey
January 31, 2022
Simple oil change that was pre scheduled took 3 hours. At this dealership, you have to specifically ask them to clean the car. After asking 2 times and them having the car for 3 hours, the car was still not this dealership, you have to specifically ask them to clean the car. After asking 2 times and them having the car for 3 hours, the car was still not cleaned. Waiting room is completely filled with people waiting for their cars and the service center is full of employees on the phone or talking to each other. Customer service is not a priority at all. More
by Shrbrb
Employees Worked With
Female service advisor
January 31, 2022
Don't bother making a service appointment. Scheduled a service appointment one week in advance and when I showed up I was told the appointment was only for a discussion with the service advisor and that I service appointment one week in advance and when I showed up I was told the appointment was only for a discussion with the service advisor and that I would have to leave my vehicle for them to diagnose sometime in the next 72 hours. I was having very minor issue with my mirror not functioning as it should. Who can give up their car for two days to diagnose a problem with the mirror? More
by rsrich88
Employees Worked With
Omar
January 28, 2022
The dealership is always honest with me about what service I need for my Jeep. The service rep, Michael, was polite and knowledgeable. I’ve used this dealership for years and highly recommend them. service I need for my Jeep. The service rep, Michael, was polite and knowledgeable. I’ve used this dealership for years and highly recommend them. More
by marilyn.mcmurtry
Employees Worked With
Michael Sosa
