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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,208 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,208 reviews

April 22, 2025

I have bought two trucks from AutoNation KDR and just had to get my truck repaired due to a broken belt. Firas my service adviser was patient and his customer service was excellent. Highly recommend Katy D More

by Kingtwalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firas
April 08, 2025

Does not honor quote. Won’t cover faulty parts. Never returning to this dealership again. More

by Disgruntled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devante was cool. Service manager was horrible.
Apr 10, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

March 29, 2025

On Feb. 18, my wife and I worked with Eric and worked out a good deal on my trade and a new truck but when we got to finance we received the hard sell on add More

by VA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry
Apr 01, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we truly appreciate your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 715-6920. We look forward to hearing from you.

Apr 01, 2025 -

VA responded

I tried talking with the GM that following day about the paper work, which he did nothing to fix the problem. I went Mar 31 to change the license plate that they should have changed, to my DV plate and it cost me an additional $6.00 on top up what the dealer charged. While at the tax office, they told me the dealer could have did this, but the Finance Manager told me they couldn't. With the license/registration, warranty and other products that I wanted to cancel the night of signing paper work, I'm going to lose money with this whole issue. Be aware, all retired Armed Forces personnel! .

February 27, 2025

Not up front with cars and trucks. The pictures do not match. They will show and tell you anything to get you through the door. Stay strong in this inflation don't let these dealer tak More

by 0154jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
Mar 02, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

February 04, 2025

Great new car buying experience ! Eric Aguilar made it a smooth and fast transaction. Would recommend to anyone interested in buying a vehicle. More

by Ranna80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Aguilar
Feb 06, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2025

Love my new jeep! Diego was super helpful and kind. The finance team was great! More

by Jackiev7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, Tania
Jan 10, 2025 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

December 05, 2024

Had a great experience at AutoNation Chrysler Doge Jeep Ram! Everyone’s was wonderful help and very knowledgeable! More

by Yazminarmijo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Dec 08, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2024

I originally talked with Santiago over the phone the day prior, but ended up working with Edgar the next day. Both were very kind and informative. I appreciated the flexibility and patience Edgar had while More

by michellegilmore6260
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar, Santiago.
Nov 21, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

November 04, 2024

I picked up my 2024 ram3500 and I noticed that the truck was running rough after only 100 miles on it. The airflow lube was completely off the air box and the battery looked to be tampered with. The truck w More

by Bigboy28292000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
Nov 07, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We want the opportunity to turn your experience around. Please reach out to us at (281) 715-6920 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 02, 2024

Your dealership went above and beyond to get the exact Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly More

by Kentlemonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Wright
Nov 05, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide personable and excellent customer service. Thank you for the review!

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