AutoNation Chrysler Dodge Jeep Ram Katy

AUTO NATION got me into the vehicle I wanted! JADOR is awesome, he and Tania(finance manager) made the process so easy! Definitely will keep going back to them and referring everyone! JADOR is awesome, he and Tania(finance manager) made the process so easy! Definitely will keep going back to them and referring everyone! More

They listen in exactly what I was looking for! They made me the best offer with the best option in the market! Thank you Adam, the manager and Tania for your help and amazing attention you gave me They made me the best offer with the best option in the market! Thank you Adam, the manager and Tania for your help and amazing attention you gave me during my purchase More

The service department has kept their word everytime I have used them. Kudos to service rep Firas, easy to work w have used them. Kudos to service rep Firas, easy to work w More

Xavier was very rushed to get out. So, I did not get a good feeling of the thoroughness of the finance process. Felt as though it left room for error or oversight. When I got home and So, I did not get a good feeling of the thoroughness of the finance process. Felt as though it left room for error or oversight. When I got home and popped the hood, the engine was filthy. Had to take an hour of my time to clean it appropriately. Yet to receive anything from Ram regarding application interfacing with my vehicle. Interested to see how the dealership will handle my, what appear to be scratches, on the hood of the truck next time I bring it up. Brandon was informed right away after the purchase. More

I’ve had an outstanding experience with the team at AutoNation CDJR of Katy—not just once, but twice! From my first purchase, where Joe E. and the sales and finance teams worked diligently to get me ap AutoNation CDJR of Katy—not just once, but twice! From my first purchase, where Joe E. and the sales and finance teams worked diligently to get me approved for my dream car in under two hours, to my second seamless transaction, they’ve consistently delivered top-tier service. Their commitment to transparency, efficiency, and customer focus made the entire process—from test drive to financing—exceptionally smooth. If you’re looking for a dealership that truly prioritizes its customers, AutoNation CDJR of Katy is the place to go. Thanks again, Joe and team—you’ve got a loyal customer for life! More

Korey in the device department was awesome. The technician that tore down my motor threw all the parts in the back of my truck. Not in boxes just in the back of my truck with oil everywhere. Th The technician that tore down my motor threw all the parts in the back of my truck. Not in boxes just in the back of my truck with oil everywhere. Their service manager Sally hung up on me when I called her about how unprofessional they left my truck. More

The only thing i can say about this dealership is STEER CLEAR. The service department, though improved with the hiring of Sallie, is still a long way from good. I have several examples of issues they speci CLEAR. The service department, though improved with the hiring of Sallie, is still a long way from good. I have several examples of issues they specifically caused, and some they didn't. The 2020 Ram 1500 Laramie Longhorn 4x4 I have is busted from the jump. 52K miles both exhaust manifolds cracked. Replaced. 64k miles both manifolds cracked again, replaced with aftermarket headers. 74k miles, rear differential went out. Replacement took months... 8 months. Working with this specific service department was brutal. They ordered the wrong parts even though I did the research ahead of time and told them what to order, they did it their way and extended the time by months. When i was supposed to receive the truck, someone had hit it in their parking lot, they repaired it, but delayed delivery by a month. My battery died as they didnt start the truck for months... they did replace it without fuss. 81k miles, rear differential went out again. They had to rebuild it... which is cause for concern. 84k miles, front differential went out, and the same service department replaced it with a new unit, took three months. The "technician" installed my crossmember backward (even though there is an arrow that states "front" next to it. 84K miles, when I received my truck back, the sunroof didnt work. Its a mystery why, but I replaced the motors with an EBAY replacement from a wrecked truck. 104k miles, the battery previously installed died. they replaced without fuss, only because Sallie and I are pretty much buddies by now. I have had several open claims with Stellantis on this truck. Worst quality I have witnessed in a vehicle so far. Last time I ever get suckered out of $69k More

Santiago was our salesman and was great. We did not pressure us and let us choose the vehicle took us all over dealership to view them. Also he took me to parts and service which was great e We did not pressure us and let us choose the vehicle took us all over dealership to view them. Also he took me to parts and service which was great even though we live out of state. The dealership inventory was large which made our decision to buy there yes we definitely will buy here again price was fair and trade-in was fair. Atmosphere was great More

I have bought two trucks from AutoNation KDR and just had to get my truck repaired due to a broken belt. Firas my service adviser was patient and his customer service was excellent. Highly recommend Katy D to get my truck repaired due to a broken belt. Firas my service adviser was patient and his customer service was excellent. Highly recommend Katy DJR! More

Does not honor quote. Won’t cover faulty parts. Never returning to this dealership again. Won’t cover faulty parts. Never returning to this dealership again. More