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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.3
1,202 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,202 reviews

November 19, 2024

I originally talked with Santiago over the phone the day prior, but ended up working with Edgar the next day. Both were very kind and informative. I appreciated the flexibility and patience Edgar had while More

by michellegilmore6260
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgar, Santiago.
Nov 21, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Katy and we hope to be of service again in the future.

November 04, 2024

I picked up my 2024 ram3500 and I noticed that the truck was running rough after only 100 miles on it. The airflow lube was completely off the air box and the battery looked to be tampered with. The truck w More

by Bigboy28292000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
Nov 07, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We want the opportunity to turn your experience around. Please reach out to us at (281) 715-6920 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 02, 2024

Your dealership went above and beyond to get the exact Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly More

by Kentlemonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Wright
Nov 05, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide personable and excellent customer service. Thank you for the review!

October 31, 2024

Avoid this dealership. Vehicles are outrageously marked up. You will be charged for add on that are not installed or performed. (Wheel locks, paint protection, interior pro More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy cuck and John Collings
Nov 04, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

October 28, 2024

All those involved in the sale were fantastic. From sales to finance great service and courtesy More

by arturogarciasr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C. Wright was our sales representative
Nov 01, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2024

They are not honest people I would not go back to this dealership any more More

by Hwan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember
Oct 13, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

September 03, 2024

Great experience the store really like to get the best price and offer for the customer and financial department is very helpful also. Overall is a great experience More

by alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jo
Sep 06, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Alex, we're glad you had a wonderful experience with us! If you need more help, our team is available to talk -- safe travels!

August 16, 2024

Santiago was forthcoming, informed, and a joy to deal with. Great experience with finance also (shout out to Phyllis who found a lender that beat USAA's interest rate). Very fair trade in value for my BM More

by lparke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Bello
Aug 23, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 04, 2024

Had an easy and fast experience. The car was cleaned and filled with gas by the time we were done with finance. More

by sherri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Sunny
Aug 07, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2024

Great service understanding and done in a timely matter. My needs are ment and always are done in a timely matter. More

by pappyfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service advisor Alex
Aug 07, 2024 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

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