AutoNation Chrysler Dodge Jeep Ram Katy

On Feb. 18, my wife and I worked with Eric and worked out a good deal on my trade and a new truck but when we got to finance we received the hard sell on add 18, my wife and I worked with Eric and worked out a good deal on my trade and a new truck but when we got to finance we received the hard sell on additional products. During the signing we asked to register my Armed Forces DV plate on the truck instead of a new plate and was told no problem. We did not leave with the truck that night, because it some little body issues that they were going to repair. After leaving the shop, not even an hour later, I called finance and left a message that I wanted to cancel some purchased products and redo the contract, I even called the different salesman that helped Eric and told him, he told me I would have to resign (no problem I told him) Went to get truck the next day and they said the paper was already submitted. Gave me info to cancel things myself (what a goat rope that was). Went to get my sticker only, today Mar.28 and had both new plates and sticker, finance manager told me they couldn't change the plate during titling, that I now have to do it. Long story short, I will never purchase here again, due to terrible finance practices WATCH OUT IN FINANCE More

Not up front with cars and trucks. The pictures do not match. They will show and tell you anything to get you through the door. Stay strong in this inflation don't let these dealer tak The pictures do not match. They will show and tell you anything to get you through the door. Stay strong in this inflation don't let these dealer take from you and your families. Don't be afraid to walk away there options keep shopping! More

Great new car buying experience ! Eric Aguilar made it a smooth and fast transaction. Would recommend to anyone interested in buying a vehicle. Eric Aguilar made it a smooth and fast transaction. Would recommend to anyone interested in buying a vehicle. More

Love my new jeep! Diego was super helpful and kind. The finance team was great! Diego was super helpful and kind. The finance team was great! More

Had a great experience at AutoNation Chrysler Doge Jeep Ram! Everyone’s was wonderful help and very knowledgeable! Ram! Everyone’s was wonderful help and very knowledgeable! More

I originally talked with Santiago over the phone the day prior, but ended up working with Edgar the next day. Both were very kind and informative. I appreciated the flexibility and patience Edgar had while prior, but ended up working with Edgar the next day. Both were very kind and informative. I appreciated the flexibility and patience Edgar had while working on a deal. I’m very happy with my Jeep and loved how smooth the process was. I got exactly what I was looking for and stayed under my price point. Amazing sales rep and service. I will recommend my friends to shop here when looking in the future. More

I picked up my 2024 ram3500 and I noticed that the truck was running rough after only 100 miles on it. The airflow lube was completely off the air box and the battery looked to be tampered with. The truck w was running rough after only 100 miles on it. The airflow lube was completely off the air box and the battery looked to be tampered with. The truck was brought over from another dealership. Long story short I expected my from the dealership when I purchased a 90k truck. More

Your dealership went above and beyond to get the exact Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly Jeep that I needed to please my wife for her birthday. Literally this meant going out of ton to find the car and having it ready to deliver directly to my wife at our house to complete the surprise. Cameron Wright provided over the top service and support to make sure everything worked out perfectly. This is our 3rd Jeep, and 3rd dealership. After your 5STAR service, your dealership will be recommended to all our friends and neighbors More

Avoid this dealership. Vehicles are outrageously marked up. You will be charged for add on that are not installed or performed. (Wheel locks, paint protection, interior pro Vehicles are outrageously marked up. You will be charged for add on that are not installed or performed. (Wheel locks, paint protection, interior protection). The extended warranty will be slipped into your deal and then when it's time to use it, nothing will be covered somehow. When you bring it for service days will pass without it being looked at and no communication to the customer. John Collings and Jimmy cuck should be removed from their management positions if there is no improvement. More

All those involved in the sale were fantastic. From sales to finance great service and courtesy From sales to finance great service and courtesy More