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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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May 18, 2023

Wonderful service every time I come in for an oil change or any time of service I need More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan & Frank
May 22, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Taylor, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Autonation is a very good place to take your truck for service and oil change More

by Geraldine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
May 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2023

My Jeep needed some warranty work. They got my Jeep into the shop, fixed the issue and all is good. There was a minor adjustment needed afterwards and they took care of it right away. More

by eriksen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2023

Making an appointment was very easy and accommodating. They greet you professionally and see you on time.. They comunicate well about your car needs and iny case there was not need to drop it off and c More

by Felipe Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
May 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Felipe, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 11, 2023

Always a good experience. Juan had me squared away from dropping the vehicle off, to keeping me in the loop about service and through the pickup of vehicle after completion. More

by Uakpaffiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 09, 2023

There are two people there that are not always friendly nor seen to want to work with us. And we bring vans and a jeep all the time. More

by pastorwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (713) 489-7825 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 08, 2023

Thank you for your excellent service provided. This team is the best can't ask for more More

by asford04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Albert
May 10, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Great experience with Robin and Melissa. Had a great shuttle service that drove me back to and from work while service was being done instead of sitting and waiting. Overall great experience More

by adurgam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Melissa
May 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 28, 2023

Service was great. Came in as a walk in and accommodations were made. Oil change was completed and staff was very professional. More

by Anthonylo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello Anthony, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 28, 2023

My appointment was for 10am but my vehicle was not ready as promised it took 3 hours for a simple oil change. I was told it would take a little over a hour. More

by Tommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor was good just a little disappointed about the work. Also they gave him the wrong truck so I had to wait another 20 minutes for my truck.
May 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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