AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Melissa is very nice and helped me did my RAM truck maintenance very smoothly. She is professional and also very nice. The dealer is clean and spacious with their recently remodel. maintenance very smoothly. She is professional and also very nice. The dealer is clean and spacious with their recently remodel. More
Excellent communication,professional service,friendly,oem parts and quality ,recommended for everything. For 20 years is my best dealer, Thanks parts and quality ,recommended for everything. For 20 years is my best dealer, Thanks More
I wish the diagnostic time took a little less but advisor Yuri keeps me updated and takes care of me every time. I'll always come back as long as she's here. Yuri keeps me updated and takes care of me every time. I'll always come back as long as she's here. More
My recent experience on 6/5/23 changed my views on Auto Nation. Usually when I get my service done my experience is always horrible, Yuri should not be employed at this location, she doesn’t care, her atti Nation. Usually when I get my service done my experience is always horrible, Yuri should not be employed at this location, she doesn’t care, her attitude is nasty, and has been very dismissive every time I’ve had an encounter with her. I promised myself to never go back there, but something told me give it another try, and I did. I chose a different service rep, Melissa. Melissa was amazing, I informed her on my past experience l, and she reassured me that she would try her best to make sure I was satisfied. Melissa and Daniel is the only reason why I’ll be coming back to Auto Nation. I’ve worked in the customer service world and they are the prime examples of the Top Tier service customers should be receiving. More
It has been a joy taking my car in to this dealership to be serviced 😁 I usually see Mrs.Robin who I'm glad this location has been able to hold on to for so many years 🤫she most definitely represent this be serviced 😁 I usually see Mrs.Robin who I'm glad this location has been able to hold on to for so many years 🤫she most definitely represent this dealership to the fullest Melissa must have been taking great notes from her because she show that same award winning smile and personality as Mrs.Robin mostly definitely keep these two round as long as you can 🙏🙏👏💯 More
The truck was not seen when dropped off. The diagnostic was delayed for 4 days even with an appointment. The previous diagnosis did not match from less than a month prior. Items stated to be The diagnostic was delayed for 4 days even with an appointment. The previous diagnosis did not match from less than a month prior. Items stated to be excellent were needed. They tried to tell me the filters were old, but had been changed by the Same diesel mechanic 2 weeks prior. I will not return as they have proven untrustworthy. More