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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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June 09, 2023

Melissa is very nice and helped me did my RAM truck maintenance very smoothly. She is professional and also very nice. The dealer is clean and spacious with their recently remodel. More

by Yongcheng Tai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Yongcheng, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2023

Excellent communication,professional service,friendly,oem parts and quality ,recommended for everything. For 20 years is my best dealer, Thanks More

by lopezalfredo247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna Service Advisor
Jun 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Houston. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 06, 2023

I wish the diagnostic time took a little less but advisor Yuri keeps me updated and takes care of me every time. I'll always come back as long as she's here. More

by moontazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri Molina
Jun 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Thank you for taking the time to share your feedback with us. We hope to see you soon!

June 06, 2023

My recent experience on 6/5/23 changed my views on Auto Nation. Usually when I get my service done my experience is always horrible, Yuri should not be employed at this location, she doesn’t care, her atti More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa & Daniel
Jun 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

Good stuff, very fast, work was done properly and provided good feedback on what I should look out for More

by kyleg889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
Jun 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 03, 2023

Great communication and fast service. I believe it's the best Auto Nation service department in Houston! More

by chassity.brantley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

Been at this location several times however my service advisor was the most pleasant of them all. More

by Mr. Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
Jun 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2023

It has been a joy taking my car in to this dealership to be serviced 😁 I usually see Mrs.Robin who I'm glad this location has been able to hold on to for so many years 🤫she most definitely represent this More

by Mr.Casey Taft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
May 29, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

The staff that work there very nice and friendly the work done fast goof work More

by Hugo.anchondo007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
May 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023 -

Hugo.anchondo007 responded

They did a good job helping me what i needed

May 25, 2023 -

Hugo.anchondo007 responded

Thanks for the help

May 20, 2023

The truck was not seen when dropped off. The diagnostic was delayed for 4 days even with an appointment. The previous diagnosis did not match from less than a month prior. Items stated to be More

by Tabari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yuri
May 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Tabari, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-7825 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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