AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

My service rep Johnny Alaniz was awesome. Great person to deal with and he took care of me and my truck start to finish. I will definitely be returning to this Autonation. deal with and he took care of me and my truck start to finish. I will definitely be returning to this Autonation. More

I always get good service especially from Robin. She always keeps me updated on repairs and always honest on their findings if something needs to be fixed which I truly appreciate always keeps me updated on repairs and always honest on their findings if something needs to be fixed which I truly appreciate More

They lied to me about doing a inspection on my truck but when I bring it back for the recall that’s still default they want to tell me it’s my crankshaft that got my car shifting back into park while at a r when I bring it back for the recall that’s still default they want to tell me it’s my crankshaft that got my car shifting back into park while at a redlight but how could that be when the recall is on the shifting nob I feel I got played out of $200 because y’all didn’t put anything on the paperwork about my crankshaft More

Excellent customer service thank You keep up the good work thank You have a great day thanks work thank You have a great day thanks More

Awesome, wow 25 word Awesome , wow wow wow wow wow wow wow wowo wow wow wow wow wow wow wow wow wow wowo o wow wowo wowo brow wowo wow wowo wow wow wow wow wow wow wow wow wow wowo o wow wowo wowo brow wowo More

Very slow service and poor customer service no one wanted to help me I sat there in line for 10 minutes before being helped by someone to help me I sat there in line for 10 minutes before being helped by someone More

Service is exceptional. Great explanation of work done on vehicle. I never leave reviews. The shuttle driver held the umbrella for me in the rain. He was such a gentleman. on vehicle. I never leave reviews. The shuttle driver held the umbrella for me in the rain. He was such a gentleman. More

I'm a repeat customer because of the great service they have. Easy to make an appointment and very fast registration. My Service advisor Chad Rison very professional and informative. Waiting time not bad have. Easy to make an appointment and very fast registration. My Service advisor Chad Rison very professional and informative. Waiting time not bad and for sure They will continue getting my business!! More

Recall and Check Engine Light. I love my truck. I scheduled my appointment in advance. It was for a recall and the check engine light was on. It took two days to fix. How is I love my truck. I scheduled my appointment in advance. It was for a recall and the check engine light was on. It took two days to fix. How is that possible. The recall was a software update. The check engine was a bad upper sensor. Had I known how bad the service was here I would have never bought my Ram there. More

Service Ripoff Took my Challenger in on 7/23/19 because headlamps would go on and off. Informed the tech upon check in that headlamps are good and to check for short Took my Challenger in on 7/23/19 because headlamps would go on and off. Informed the tech upon check in that headlamps are good and to check for short somewhere. He comes back a few minutes later trying to sell me 2 headlamps at $300+ dollars each. Then when he saw I was not going for it, tried to say only one. Long story short the problem was a relay that cost $10. More