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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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March 27, 2022

My service advisor Yuri, wonderful person. Great personality, spiritual soul with great customer service. She was very knowledgeable of the service I was getting. More

by Bree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Mar 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Bree, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 26, 2022

I had to keep calling for an update on my vehicle. There were no loaner cars available. They did an oil change on my vehicle and I was not aware of it. They did not reset the information window it sti More

by Lacole Boston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Mar 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Lacole, thank you for taking the time to leave us feedback. Please call our General Manager at (713) 489-7825 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 25, 2022

The service was great and fast and they keep you updated on the progress of the work being done More

by kgrant9434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric jasso
Mar 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 23, 2022

Like to thanks the GM and Maintains Manger fir their outstanding Customer service, look for have my car service here , great and friendly service thank guy More

by vejone88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The GM
Mar 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 21, 2022

Thus dealership is great, had a recall test on my jeep renegade and the first appointment was quick 45 to an hour at the most and than follow up appointment took 45 mins and results took less about a coup More

by jmayta13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Auto nation
Mar 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 21, 2022

The service was good need to get loaner cars for customer very professional on service More

by robertoarguello88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeep Cherokee
Mar 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 20, 2022

Called previous day to verify hours and service. Was told oil change did not require appts. I arrived @ 6am for a 7am opening to be told an appointment was required. I was offered a 2:30pm Saturda More

by Stroft19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Mar 20, 2022 -

Stroft19 responded

Perfect

March 20, 2022

The staff was very professional but personable. Yuri, kept me updated as best she could with the progress of my car More

by Btnarnel79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yur , the service Manger and the mechanic
March 18, 2022

Service was good and affordable. A little under a month ago we weren't sure what the issue was with our truck but they found the problem and took care of it. More

by cwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
March 10, 2022

Excellent service! Chad and Jimmy are great and always helpful. My questions and concerns are always addressed More

by gutieri13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
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