AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Great Customer Service. You can't go wrong if Robin is assisting you. Fast and reliable. Jimmy Garcia has genuine interest in you and your vehicle. World class act. You can't go wrong if Robin is assisting you. Fast and reliable. Jimmy Garcia has genuine interest in you and your vehicle. World class act. More
After setting up time to drop off loaner and pick up car it still took 45mn. No call back, I had to follow up with my vehicle 2 times. I never got a call from them. I am not sure it got looked at even thoug it still took 45mn. No call back, I had to follow up with my vehicle 2 times. I never got a call from them. I am not sure it got looked at even though they had it a week. No paperwork to prove it....still having same issue with car... More
I’m satisfied with my experience but only one thing I’m not satisfied with is they did not top off my coolant as I specifically instructed several times. not satisfied with is they did not top off my coolant as I specifically instructed several times. More
I had to take my jeep in for some service work. Chad was a great help, he made the process as easy as I could imagine. From the beginning, with dealing with the warranty company, to keeping me upd Chad was a great help, he made the process as easy as I could imagine. From the beginning, with dealing with the warranty company, to keeping me updated on the progress, to checking and making sure I was able to get a rental. This was my time at this dealership but I will be back for any future needs. More
The sale supervisor has taught his sales people how to listen to the customers complaints. they take the time to drive around the compound to help & understand the customers need's. then advise .. that i listen to the customers complaints. they take the time to drive around the compound to help & understand the customers need's. then advise .. that is what u would call compassionate,, More
Robin has been an outstanding, and knowledgeable service advisor through out the years. I still get that warm feeling of success on each time I visit ; weather for maintenance service or driving out with a advisor through out the years. I still get that warm feeling of success on each time I visit ; weather for maintenance service or driving out with a new Dodge Ram; fast and pleasant experience. "What away to keep me coming back"!! More
Technologically advanced service and easy to schedule appointments. Appointments can get a bit long for service as simple as an oil change as they apparently have one person who does it and they can get appointments. Appointments can get a bit long for service as simple as an oil change as they apparently have one person who does it and they can get backed up. Probably as good or better than any dealer service can be expected to perform. It was a bit confusing when I pulled in as vehicles were blocking both of the "wheel scanners" with no one in them. I sat there for 10 minutes with employees going in and out but none took a moment to tell me what to do or take my keys. Eventually I went inside & Robin was at her kiosk and took the keys. Would've been nice if there was an instructive sign or person willing to assist as I sat there waiting to pull through More