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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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April 29, 2022

Yuri was amazing to work with, she was very attentive and communicated very well. I will definitely continue to come to this dealership for both of my vehicles. More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
May 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Leo, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Houston. Thank you, and have a fantastic day!

April 26, 2022

Juan on the service department Informative, courteous and friendly, keep me updated throughout the day on repair progress More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2022

Juan was great from start to finish. Courteous, prompt and efficient. 5 star service delivered. More

by Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Houston. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

The service was great but the TV wasn’t working In the waiting room thank you More

by Stmitchell
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 21, 2022 -

Stmitchell responded

Overall the service was great

April 21, 2022

Great service and friendly customer service. Communication and timeliness of repairs were not long at all. More

by Debbie.Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Apr 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 21, 2022

Don't go here! Terrible customer service. They hate warranty work and want to argue about everything. We've bought two vehicles from here but hate going in for s More

by Jimbeaux
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yuri
Apr 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Jimbeaux, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-7825. We hope to hear from you.

April 20, 2022

Good place nice and friendly is fast the service and make good job come to see More

by Lizbeth sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget the name
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Lizbeth, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2022

Frustrating experience. Communication was poor. Had to call multiple times for updates. To top it all off, my issue was never even resolved. Will be trading in my vehicle in More

by RinahS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Rinahs, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-7825 -- we hope to hear from you soon.

April 19, 2022

Muy atentos y amables. El personal que nos an atendido en ventas como en servicio de autos. Estamos muy contentos y satisfechos con nuestra Grand Cheroqui. More

by SanJuana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Apr 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 15, 2022

Rating due to the awesome professionalism of Jimmy Gonzalez the service manager. Even though, I asked the service advisor Yuri to ascertain my auto start/stop is fixed it wasn't. It's still displaying More

by petpama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Molina
Apr 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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