AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Yuri was amazing to work with, she was very attentive and communicated very well. I will definitely continue to come to this dealership for both of my vehicles. communicated very well. I will definitely continue to come to this dealership for both of my vehicles. More
Don't go here! Terrible customer service. They hate warranty work and want to argue about everything. We've bought two vehicles from here but hate going in for s Terrible customer service. They hate warranty work and want to argue about everything. We've bought two vehicles from here but hate going in for service work. Service advisor terrible and never got back on warranty items, 3 weeks later. Never even got a completed work order. Said they would email it...waiting. More
Frustrating experience. Communication was poor. Had to call multiple times for updates. To top it all off, my issue was never even resolved. Will be trading in my vehicle in Communication was poor. Had to call multiple times for updates. To top it all off, my issue was never even resolved. Will be trading in my vehicle in the next 30 days to avoid the continued poor service. More
Muy atentos y amables. El personal que nos an atendido en ventas como en servicio de autos. Estamos muy contentos y satisfechos con nuestra Grand Cheroqui. El personal que nos an atendido en ventas como en servicio de autos. Estamos muy contentos y satisfechos con nuestra Grand Cheroqui. More
Rating due to the awesome professionalism of Jimmy Gonzalez the service manager. Even though, I asked the service advisor Yuri to ascertain my auto start/stop is fixed it wasn't. It's still displaying Gonzalez the service manager. Even though, I asked the service advisor Yuri to ascertain my auto start/stop is fixed it wasn't. It's still displaying the message:not available. Apparently it was not looked at. More