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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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July 11, 2022

I went in for a oil change and tire rotation. I had an appointment at 9am on Saturday. This service took 3 hours. I don't know why it took that long, but it was much to long. When I asked I was t More

by patgalvan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Jul 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-7825. We would appreciate the chance to turn your experience around.

July 07, 2022

My last visit was the only time in the last couple of years that I waited for only an hour for an oil change and tire rotation. This visit was the only time I also rejected the failed alignment that seem More

by KIMOSHASEAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yuri
Jul 10, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-7825 to discuss what we can do to help.

July 03, 2022

The service at Auto Nation was great. Mark was friendly and made sure that all of my issues were resolved. More

by icontiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2022

I had an amazing experience with Yuri good customer service very pleasant would recommend highly More

by Gallowdiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Jul 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 02, 2022

I am wonderfully taken care of by Yuri every time I come in. She makes sure she keeps me informed, up to date, and comfortable while I am there! No complaints, ever! More

by briannabutler101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Jul 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2022

I had a very good experience with Auto Nation this week. My service person, Juan Reyna was very kind, patient and very professional. I was very satisfied with him and would recommend to others who need serv More

by sharon.shakesnider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
Jul 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello Sharon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

Jul 02, 2022 -

sharon.shakesnider responded

Thank you very much.

June 29, 2022

The service at this dealership is really great. The service advisor Chad is a great asset to your organization. The service is always done in a expedited manner. More

by bdre50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rison
Jul 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

June 28, 2022

I have alway gotten good service at auto Nation. This is where I purchase my vehicle. More

by aherb55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 30, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

WHAT WAS A 20 MIN. RECALL TURN INTO 4 HOUR OF WAIT NO SENSE OF CUSTOMER TIME. More

by DANNYKW99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MELISSA I
Jun 28, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. If you'd like, please contact our General Manager at (713) 489-7825. We'd appreciate the chance to make your experience a positive one.

June 24, 2022

They sells people that I work with was kind and courteous but my problems couldn't be resolved I will recommend your dealership to my friends thank you More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Jun 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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