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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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August 22, 2022

Staff is very friendly, knowledgeable, and did a great job of keeping me updated and my truck. More

by timbadeaux3103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Millissa
Aug 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 18, 2022

It took a little over 2 hours for an oil change by appointment, need to do better. More

by vll3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (713) 489-7825 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 17, 2022

Juan Reyna, my Service Advisor, was on point, courteous, professional, and responsive. He ensured that my vehicle received the proper care and maintenance. Additionally, Jose Sosa (Service Technician) provi More

by ktaldridgerand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Reyna and Jose Sosa
Aug 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 16, 2022

The dealership was very clean overall. Most recently I was in for our vehicles first oil change and it took two hours. I think that is a bit excessive but understand I am dealing with a de More

by Ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
Aug 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we are pleased to hear you had such a positive experience with us, Ro! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2022

Yuri was extremely helpful and friendly, kept me up to date and stayed late to help me get my car which was appreciated! More

by Ferrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Aug 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Houston! Feel free to stop by if you ever need any more help.

August 14, 2022

Great service with my jeep. Robin kept me uo to date on it and when it would be ready. More

by erex97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Aug 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 12, 2022

It was an excellent day, prompt service but especially the attention I received from Yuri and all your employees. More

by enriquesaravia54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Robin Cothron and the service department, in my experience, do a very good job. Robin communicates with me at all times from appointment scheduling to getting me out the door as quick as possible. More

by rvanhoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cothron
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 12, 2022

My service advisor Yuri was excellent. She explained everything in detail. I understood all that I needed and should have done. More

by Deegre50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri
Aug 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

I came in to get my vehicle serviced, customer service was great I was even offered a complimentary car detail. I will be back!!! More

by empress_ie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure her name
Aug 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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