AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Always kind. I didn't know that appointments are needed now. Kevin (if my memory serves me) helped get me an appointment the same day. As always, I received court I didn't know that appointments are needed now. Kevin (if my memory serves me) helped get me an appointment the same day. As always, I received courteous service. The service was completed timely and thoroughly. More
Always kind and courteous. Greeted at the driveway every time I come. Juan is my service guy, and he is attentive and goes out of his way to make sure I get the best service. Greeted at the driveway every time I come. Juan is my service guy, and he is attentive and goes out of his way to make sure I get the best service. More
Melissa processed me in and had me out the door within the promised hour window. My truck was properly services and returned clean and ready to go! the promised hour window. My truck was properly services and returned clean and ready to go! More
This dealership has consistently made my experience bad. On each occasion that I have brought in my truck, there seems to be a problem with it after I pick it up. The last time my truck was in for a DEF pum On each occasion that I have brought in my truck, there seems to be a problem with it after I pick it up. The last time my truck was in for a DEF pump and two fuel filters. On my drive home from the dealership I noticed the rubber seal that's located on the driver's side roof of the truck peal right off. This is the seal that goes from front to back. I couldn't pull over to capture it before it flapped off due to me being on the freeway. I would assume this happened cause they ran it through the carwash, cause it definitely wasn't coming off when I dropped the truck off. Next, I finally reached my home and parked the truck. Upon me getting into the truck a couple of hours later, truck wouldn't start. I popped the hood and noticed the mechanic did not hook up the positive cable back to the battery. I just seems like each time I drop my truck off there's a problem with it when I drive home. More