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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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September 21, 2022

Horrible customer service , Staff is not very knowledgeable of mechanical information, I have been coming to this location for years spending my hard earned money and every since auto nation took More

by Bigjfjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
Sep 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-7825. We hope to hear from you.

September 20, 2022

I had my ram receive service on multiple occasions Autonation 610 south, I like that I can trust the service and the reliability that Autonation service/repair department offer. Excellent service, my More

by Rljbrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2022

I was from out of state when my 1 year old jeep wouldn't start. It was towed to Autonation where Melissa O was my service advisor. I could not have had a more professional, friendly, and excellent experienc More

by RLD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa O.
Sep 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Melissa here at AutoNation Chrysler Dodge Jeep RAM Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

September 16, 2022

This dealership was amazing! . Yuri Molina is outstanding! She has the best customer service skills that I've ever seen in anyone . She was very helpful and communicative. Her cus More

by naldito23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Molina
Sep 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2022

Service was exceptional. All persons involved were professionals and knowledgeable. I would refer anyone I know to Auto Nation. More

by Blindraven13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, Colt
Sep 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

It was a wonderful experience. Chad my service advisor was so thorough in letting me know exactly what I needed and he didn’t pressure me into getting anything. I only went in for More

by Midnight Shade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ruson
Sep 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 14, 2022

The service time was as I expected and the and my service person Juan Reyna was extremely helpful More

by Vicblue36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
Sep 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2022

Melissa was the person who assisted me and she fast very helpful. In and out just how I love it! More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 14, 2022 -

Elizabeth responded

Dealership very clean and organized. Fast pace and very helpful employees, I love it here!

September 09, 2022

Service was slow and they refused to sell me a part to my car claiming they didn’t have it, but I called before I came an they confirmed they had it More

by Jgardner42020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robin
Sep 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-7825 to discuss what we can do to help.

September 08, 2022

Our fleet is given professional service and attention each time we have needs. Chad and team are the best! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rison
Sep 12, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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