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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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December 04, 2022

Kevin was perfect but for the money I spent they didn't fix the recall are diagnose my air bag warning light I won't ever use the shop there again, Kevin and the lady was professional but the shop left my More

by roderickjohnson652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Kevin
Dec 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-7825 to discuss what we can do to help.

Dec 20, 2022 -

roderickjohnson652 responded

Hi my name is Roderick Johnson and I'm extremely disappointed in the service that I recently received especially for the money that I spent the recall wasn't repaired and the airbag diagnosis wasn't performed and not to mention they left the inside of my vehicle dirty with trash

December 01, 2022

I received excellent service for my Grand Cherokee. The Service Department is great and helpful. More

by MamaSue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Hendricks
Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

I had done the first service and the whole experience was good. I will go back there for all my service needs. More

by Melwyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 02, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2022

Finally a service writer who listen, laughs, detailed, & compassionate. Yuri Molina is the person for me. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan was my tech
Nov 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Simon, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2022

Helpful but slow service department. Initially when I came several months ago, I got a runaround on warranty repair. But this recent time they did the warranty repair no questions asked More

by sriharsha.rangaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ChadRison
Nov 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Sriharsha, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-7825 to discuss what we can do to help.

November 23, 2022

I used this dealership BECUZ of the young man I’ve been fortunate to get last two times for service, Mr Rison is very professional yet sensitive to my needs More

by ladyjfoster20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
Nov 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Houston! If you ever need help, just give us a call. Happy motoring!

November 22, 2022

This location has great customer service from start to finish. My advisor Chad, kept me informed as my vehicle was being serviced. I received texted once ready and got my car back sooner than expected! More

by tinajack05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello Tina, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 19, 2022

Great service. Timely updates regarding service of vehicle. This was our second opportunity to service our jeep and had no issues with the service provided. More

by torres6471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna
Nov 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 19, 2022

Great people. Took care of all my needs. Will definitely be back again when I need more service. More

by Buckmasterc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 18, 2022

Melissa and the service manager are really helpful. Great service and great people. I will definitely go there for future service. More

by Yongcheng Tai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Houston! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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