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AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

Houston, TX

4.6
364 Reviews

364 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center

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January 31, 2023

Service was fast, but I didn't like that I had to call to find out my car was ready for pick up. More

by enriquejr2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 27, 2023

I highly recommend Chad with Auto Nation Dodge. This is a service adviser that went out of his way to get a several thousand dollar, out-of-warranty repair, down to a very manageable amount, ZERO! More

by JTamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for taking the time to leave a review for us at AutoNation Chrysler Dodge Jeep RAM Houston. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

Another first class service visit to AutoNation. They continue to be my preferred service partner for a reason. Cheers to Kevin and the team. More

by SpaceCityRam1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendricks
Jan 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 24, 2023

Very timely service. Finished ahead of time. Kept me update with text on progress. Really liked that part a lot especially when have commercial vehicles out of service. More

by Mikegoss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin- advisor
Jan 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

I was very pleased with the service I received, the sales associate Yuri was wonderful she truly did her job! Good job Yuri! More

by VShepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri Moline
Jan 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

I have always been pleased with the service wether it was making a purchase or taking my Jeep in for service. More

by Lorilparker54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Reyna.
Jan 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2023

I took my vehicle for an oil change and an vehicle inspection. The service advisor was constantly letting me know what was being done to my vehicle and i really apreciate it. Great service. More

by aalfredohhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri Molina
Jan 19, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

Terrible Experience, the service dept wanted me to pay in advance for a part and service, totaling $1643.??. Not good business, the customer should pay after service is completed. I will never take my vehic More

by lizhous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yuri Molina
Jan 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-7825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jan 24, 2023 -

lizhous responded

Mr. Gonzales did return my call but I was not available at the time to discuss this issue. Before I arrived at my appt I used my wipers to clean my windshield and it was working. The next day I tried to use the wipers, raised the hood, and the tubing from the reservoir leading to the sprayer was broken and the water went on the ground. Auto Nation's mechanic shop was the only one under my hood. I had an oil change & throttle body service. So, I was double disappointed with the service I received.

January 09, 2023

I had a manufactors recall that these guy's didn't want to do I quess. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jan 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-7825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

January 09, 2023

Great service department. Worked diligent to get my vehicle ready while keep communication with me during the process. More

by ricky_garcia04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Jimmy
Jan 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Houston responded

Hi Ricky, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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