AutoNation Chrysler Dodge Jeep Ram Houston

So fortunate to find a dealership with the new Charger. Loved this car for as long as I can remember - reliable, great on gas, American made and very affordable. Perfect muscle car and safe enough for the Loved this car for as long as I can remember - reliable, great on gas, American made and very affordable. Perfect muscle car and safe enough for the family! More

We bought a car here and were lied to left and right. half truths and tales of services performed and when it came down to double checking with the service department... nothing was ever done to the car. half truths and tales of services performed and when it came down to double checking with the service department... nothing was ever done to the car. I specifically asked about the indicator light during the test drive and the salesman said "it's nothing, it's just on... oh look now it's off." come to find the light was on because the car was 450 miles over-do for an oil change. When I called about it he changed his story twice about how many miles were driven as I revealed that I had already done my research and knew the dealership had driven it 3000 miles since they took possession. Twisted stories and white lies. DON'T buy here, and if you DO double check EVERYTHING! More

After we did our financing on our own they refused to sell us a car. Never in my life have I heard of such a thing & it makes no sense to me. We were approved through them, but for a new car at a much hi sell us a car. Never in my life have I heard of such a thing & it makes no sense to me. We were approved through them, but for a new car at a much higher interest rate. We went to our local credit union, got approved for the used car we wanted (at 6%), went into buy it & they told us they wouldn't sell us the used car. VERY weird, and I can not figure out their angle, but it was really upsetting. More

With oil changes this cheap ($9.99), there is no reason to not stop on by Allen Samuels!! They have a huge selection of Dodges, new and old!! to not stop on by Allen Samuels!! They have a huge selection of Dodges, new and old!! More

I have purchased several new cars and have never seen a lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers with a paid for trade-in and still they played every trick in the book. The waiting games, the copy machine invoice trick, cuttin off the bottom and tops of paper and so on. They located us a vehicle from out of state and promised a delivery date, not only did it not show then it never showed, the excuses were laughable and insulting. Every promise made to us was broken and we wasted a tremendous amount of time, energy and sanity. I would not send my ex-wife here. More

I bought a car from these guys in 2006 it took all day for us to decide what was right for us as we had no idea and they were very patient letting us test drive 2 cars twice untill we dicided. They even g for us to decide what was right for us as we had no idea and they were very patient letting us test drive 2 cars twice untill we dicided. They even gave us sodas and fajuta tacos,we were there over 6 hours picking what was right for us. 2 days after we bought the used car we noticed it had missing seat belt covers on the floor and they still replaced them. The financing went ok I wish they had less paper work but I guess that's just how it is. They were also very helpfull 6 months after helping me get a scratched bumper repainted at their cost ($50 cheapperthan I was quoted) and helping me find after market runnungboards also cheapper than what I found on my own. Now that my family has grown we have out grown that car I whent there yesterday and was quoted 2500 higher on trade in than carmax we haven't picked anything out but they will look for what I need based on what I told them and call me as soon as something comes up. Well I received a call this morning at 9 they have 2 minivans I can go look at this afternoon after work my wife told me if I complain to BBB everytime I'm treated unfaily I should also let them know who I think is doing good I'm also writing to them after I get the next car to make sure it wasn't only that sales team from 3 years ago the sales guy was some kind of maneger now and he didn't attend us yesterday More

Like any car dealership, they are only looking out for them selves, not the customer. These people pissed me off so bad that we walked out. As they saw that we got in our car they realized that we real them selves, not the customer. These people pissed me off so bad that we walked out. As they saw that we got in our car they realized that we really were leaving. Well, the all mighty dollar drives these guys. They came out and wanted to do business and finally agreed to the terms we wanted all at the expense of my health. As of the time of this writing they just called to delay the delivery of the car. I gave them a deadline and we'll see. I'll update you.<br><br>3-22-05 UPDATE!!<br>Well after I told them that there is no excuse for them not to have the car ready and they have 11 hours to get it done, they did it in half the time. The car was even better than the one we agreed upon. We agreed on a $25k car with discount bringing it down to $23k. What we got was a $28k for $23k. I guess I would go back to them since they know that they can't roll over me and xx me. More