AutoNation Chrysler Dodge Jeep Ram Houston

terrible I took my jeep there three times to get fixed. They so called did a reflash on the tray and every time it went back to the same problem. I tried to te I took my jeep there three times to get fixed. They so called did a reflash on the tray and every time it went back to the same problem. I tried to tell them it's still hesitating and kerning but they do the same reflash every time. I'm really nervous the tray is going go completely out so I'll be taking my jeep somewhere else. More

great dealership I recently purchased 2014 dodge journey.Allen samuels dodge had a very courteous, knowledgable staff. Everyone was friendly i would highly reccomend t I recently purchased 2014 dodge journey.Allen samuels dodge had a very courteous, knowledgable staff. Everyone was friendly i would highly reccomend this dealerahip to anyone looking for a new/preowned vehicle. More

Best service ever. They are easy to work with. Our sales women was the best she worked with us till we found what fit our budget and we are thrilled with our new purchase. Amelia Peacock you rock women was the best she worked with us till we found what fit our budget and we are thrilled with our new purchase. Amelia Peacock you rock More

One of the finest dealerships I've seriously had the pleasure of contacting! Doing some business out there and decided to look and test drive some cars and I was so pleased with how respectful and frien pleasure of contacting! Doing some business out there and decided to look and test drive some cars and I was so pleased with how respectful and friendly there are. If you're in the Houston area, Allen Samuels is the place to go! More

So fortunate to find a dealership with the new Charger. Loved this car for as long as I can remember - reliable, great on gas, American made and very affordable. Perfect muscle car and safe enough for the Loved this car for as long as I can remember - reliable, great on gas, American made and very affordable. Perfect muscle car and safe enough for the family! More

We bought a car here and were lied to left and right. half truths and tales of services performed and when it came down to double checking with the service department... nothing was ever done to the car. half truths and tales of services performed and when it came down to double checking with the service department... nothing was ever done to the car. I specifically asked about the indicator light during the test drive and the salesman said "it's nothing, it's just on... oh look now it's off." come to find the light was on because the car was 450 miles over-do for an oil change. When I called about it he changed his story twice about how many miles were driven as I revealed that I had already done my research and knew the dealership had driven it 3000 miles since they took possession. Twisted stories and white lies. DON'T buy here, and if you DO double check EVERYTHING! More

After we did our financing on our own they refused to sell us a car. Never in my life have I heard of such a thing & it makes no sense to me. We were approved through them, but for a new car at a much hi sell us a car. Never in my life have I heard of such a thing & it makes no sense to me. We were approved through them, but for a new car at a much higher interest rate. We went to our local credit union, got approved for the used car we wanted (at 6%), went into buy it & they told us they wouldn't sell us the used car. VERY weird, and I can not figure out their angle, but it was really upsetting. More

With oil changes this cheap ($9.99), there is no reason to not stop on by Allen Samuels!! They have a huge selection of Dodges, new and old!! to not stop on by Allen Samuels!! They have a huge selection of Dodges, new and old!! More

I have purchased several new cars and have never seen a lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers lack of professionalism and honesty to this degree, and thats pretty bad considering the stereotype of dealerships to begin with. We were cash buyers with a paid for trade-in and still they played every trick in the book. The waiting games, the copy machine invoice trick, cuttin off the bottom and tops of paper and so on. They located us a vehicle from out of state and promised a delivery date, not only did it not show then it never showed, the excuses were laughable and insulting. Every promise made to us was broken and we wasted a tremendous amount of time, energy and sanity. I would not send my ex-wife here. More

I bought a car from these guys in 2006 it took all day for us to decide what was right for us as we had no idea and they were very patient letting us test drive 2 cars twice untill we dicided. They even g for us to decide what was right for us as we had no idea and they were very patient letting us test drive 2 cars twice untill we dicided. They even gave us sodas and fajuta tacos,we were there over 6 hours picking what was right for us. 2 days after we bought the used car we noticed it had missing seat belt covers on the floor and they still replaced them. The financing went ok I wish they had less paper work but I guess that's just how it is. They were also very helpfull 6 months after helping me get a scratched bumper repainted at their cost ($50 cheapperthan I was quoted) and helping me find after market runnungboards also cheapper than what I found on my own. Now that my family has grown we have out grown that car I whent there yesterday and was quoted 2500 higher on trade in than carmax we haven't picked anything out but they will look for what I need based on what I told them and call me as soon as something comes up. Well I received a call this morning at 9 they have 2 minivans I can go look at this afternoon after work my wife told me if I complain to BBB everytime I'm treated unfaily I should also let them know who I think is doing good I'm also writing to them after I get the next car to make sure it wasn't only that sales team from 3 years ago the sales guy was some kind of maneger now and he didn't attend us yesterday More