AutoNation Chrysler Dodge Jeep Ram Houston

Looking for a JEEP contact David Albert. Auto Nation. This dealership has been professional and available for me with my previous JEEP and my new JEEP. I would recommend this dealership to friends and This dealership has been professional and available for me with my previous JEEP and my new JEEP. I would recommend this dealership to friends and family. Thanks, David More

Great customer service and great experience, already recommended to family and friends. They explained every detail about the car, they went above and beyond to make us happy. recommended to family and friends. They explained every detail about the car, they went above and beyond to make us happy. More

Awesome, wow 25 word Awesome , wow wow wow wow wow wow wow wowo wow wow wow wow wow wow wow wow wow wowo o wow wowo wowo brow wowo wow wowo wow wow wow wow wow wow wow wow wow wowo o wow wowo wowo brow wowo More

Very slow service and poor customer service no one wanted to help me I sat there in line for 10 minutes before being helped by someone to help me I sat there in line for 10 minutes before being helped by someone More

Service is exceptional. Great explanation of work done on vehicle. I never leave reviews. The shuttle driver held the umbrella for me in the rain. He was such a gentleman. on vehicle. I never leave reviews. The shuttle driver held the umbrella for me in the rain. He was such a gentleman. More

I'm a repeat customer because of the great service they have. Easy to make an appointment and very fast registration. My Service advisor Chad Rison very professional and informative. Waiting time not bad have. Easy to make an appointment and very fast registration. My Service advisor Chad Rison very professional and informative. Waiting time not bad and for sure They will continue getting my business!! More

Recall and Check Engine Light. I love my truck. I scheduled my appointment in advance. It was for a recall and the check engine light was on. It took two days to fix. How is I love my truck. I scheduled my appointment in advance. It was for a recall and the check engine light was on. It took two days to fix. How is that possible. The recall was a software update. The check engine was a bad upper sensor. Had I known how bad the service was here I would have never bought my Ram there. More

Service Ripoff Took my Challenger in on 7/23/19 because headlamps would go on and off. Informed the tech upon check in that headlamps are good and to check for short Took my Challenger in on 7/23/19 because headlamps would go on and off. Informed the tech upon check in that headlamps are good and to check for short somewhere. He comes back a few minutes later trying to sell me 2 headlamps at $300+ dollars each. Then when he saw I was not going for it, tried to say only one. Long story short the problem was a relay that cost $10. More

Worst experience ever Purchased new ram 3500 2 days before Harvey hit in August 2017. I brought truck in April 2018 due to it having smoke coming out from under the hood re Purchased new ram 3500 2 days before Harvey hit in August 2017. I brought truck in April 2018 due to it having smoke coming out from under the hood resulting from an issue with the water pump at 30,000 miles. Service advisor Tim was very unhelpful and had not commmunicated any information pertaining to the issue, again I researched the problem that I was having and found that there were issues with water pump on these rams. So I ended up trading my vehicle in for a 2018 1500 and added leather upholstery, bedliner, and fender flares. Two weeks later I am still without my truck after being told that my vehicle would only be in shop for about 5 days being picked up last Wednesday and still a week later I am without a truck and no communication from my sales person Shane nor a friendly follow up call from Sales manager Mr. Moore whom promised me he would reach back out to me after I addressed my concerns and promised me that he would have me in something for the meanwhile if my vehicle was not ready on yesterday. I finally decided to stop by and see what is really going on and speak to another Sales manager after I requested the General Manager’s contact info. I again addressed my issue and for whatever reason they did not hand over the General Manager’s contact information but told me they would relay the message to him. I find it disturbing that autonation allows this type of customer service with so much competition out in the auto industry. Never again will I bring my business nor will I steer anyone to this dealership. More

Buyer beware especially if your a victim to the flood This has been the worst car buying experience of my adult life. I would be sure and check your contract and have your own financing when dealing with This has been the worst car buying experience of my adult life. I would be sure and check your contract and have your own financing when dealing with this dealership. The young man was nice but I would not recommend him in the future. I was asked to sign the estimate showing sales tax etc. On th estimate I was being charged for wheel locks which were not on car and window tint which is not on the car. The vehicle is 2015 and marked up by at least 5-6k dollars. This is not how you do business especially after a natural disaster. Because I need a vehicle I went ahead and bought it. I will not recommend this dealership in the future not even to my worst enemy. More