AutoNation Chrysler Dodge Jeep Ram Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I received exceptional customer service. My service associate Mr. Reyna stood by me throughout the entire process. His manager worked with me and gave me the best bang for my buck. Well d My service associate Mr. Reyna stood by me throughout the entire process. His manager worked with me and gave me the best bang for my buck. Well done! Excellent! More
2hours 15 min wait for oil change with schedule appointment not happy have better things to do on my day off instead off sitting at dealership I live 45 minutes away this is the worst service I tho appointment not happy have better things to do on my day off instead off sitting at dealership I live 45 minutes away this is the worst service I thought waiting around for 45 minutes at other dealership was bad I was wrong why schedule appointment this is not the first time this has happened 2hours plus for oil change y'all always pushing for extended warranty and oil changes I even asked my sales man about service department on time for oil change he said it was good wrong I will not buy another truck their More
Yuri who works in the service department was attempting to charge me for services I never requested e.g. wiper blades & services costing over 3k$. Along with my repairs I requested I also told Yuri on seve to charge me for services I never requested e.g. wiper blades & services costing over 3k$. Along with my repairs I requested I also told Yuri on several occasions to make sure they do the wheel alignment. . When I picked up my Jeep the alignment was not performed. My Jeep was there for almost three weeks. The computer at the service Dept showed I needed an alignment. I eventually asked to speak with the manager Jimmy Gonzales. I spoke with Mr Gonzales and once I spoke with him my car was repaired in two days. When I was dealing with Yuri my car sat at the dealership two weeks with absolutely nothing been done. When I picked up my truck I noticed I wasn’t charged for the wheel alignment because Yuri never put the order in. I applaud Mr Gonzales for all his help in getting my car repaired in a timely manner. I also requested that I only work with Mr Gonzales and no more interaction with Yuri. Now i have to take my car again to get the wheel alignment. This is truly frustrating after dealing with this for almost three weeks. More
Very friendly polite and very professional very pleased Everyone was so excited in helping me making sure I was pleased on what I purchased it was just great great experience Everyone was so excited in helping me making sure I was pleased on what I purchased it was just great great experience More
Benjamin M. was great he made everything simple and easy. He also helped me find the best vehicle and deal possible. Thanks AutoNation CDJR - Houston!!!! was great he made everything simple and easy. He also helped me find the best vehicle and deal possible. Thanks AutoNation CDJR - Houston!!!! More