AutoNation Chrysler Dodge Jeep Ram Houston

The best dealership to bring your car to for service the wait never is too bad wait never is too bad More

Schedule my appointment online for a state inspection, arrived at the dealership for 11:30 appointment. I was greeted by a older Hispanic gentleman and then the Service Advisor, Sam , in which they were arrived at the dealership for 11:30 appointment. I was greeted by a older Hispanic gentleman and then the Service Advisor, Sam , in which they were very professional. Sam was great with printing my insurance card, keeping me informed about time and completing my out time in less than one hour. Great job guys keep up the excellent service! More

Good and fast service department. . My advisor was very nice and knowledgeable.. Will definitely be coming back in the future.. . My advisor was very nice and knowledgeable.. Will definitely be coming back in the future.. More

Por segunda vez compramos en Auto Nation y el trato sigue siendo excelente. Muy buenos autos, muy buen servicio, muy buen contrato. Siempre nos han conseguido financiamiento que se ajusta a nuestras necesida siendo excelente. Muy buenos autos, muy buen servicio, muy buen contrato. Siempre nos han conseguido financiamiento que se ajusta a nuestras necesidades. More

They do whatever to sell you a car, after sign the contract they kick you out. No offense, the seller helped me a lot, he did a great job, I bought a pre owned car and he showed me the vehicle, we contract they kick you out. No offense, the seller helped me a lot, he did a great job, I bought a pre owned car and he showed me the vehicle, we take a ride , a quick look of the vehicle and almost everything Ok. Then , I went with the other department to sign all the paperwork. The manager was so rude and basically you feel like he's trying to obey you to grab extra things for your vehicle (obviously increasing the price of your monthly payment) then when I tried to read what I was signing he was upset because of that. After five days with my car and they don't even sent me a copy of all my paperwork. Once I signed everything he said "from now the car is yours and there is no warranty on it, if something is wrong is your problem", considering the fact of buying a pre owned car, something can be wrong... And those words don't make you feel happy about your purchase. More

Incompetent, unprofessional, super deceiving,poor workmanship, destructive to customers vehicles, won’t own up to repairs do to their wrong doing, kept vehicle for two months for minor repairs and st workmanship, destructive to customers vehicles, won’t own up to repairs do to their wrong doing, kept vehicle for two months for minor repairs and still didn’t do it right therefor I have to take it to a more professional establishment, vehicle super dirty on the outside after two months of having it no courtesy wash look like it had being through Sahara desert, super dirty on the inside foot prints all over the carpet, debris all over seats, cup holder, dashboard, door panels. Bumper scratches, mud flap slices up, windshield trims damage on both sides, inside trims are scratch up and broken from taking headliner off, charging for jobs they didn’t do, I rack up 4k in rental car because they wouldn’t give me a loaner nor would they give my truck sooner. Over all this folks are garbage and I wish I could get the help I need to get them to pay for everything I have requested call back from upper management and no help.this place needs to be taught a lesson and should be shut down we as customers deserve real true customer service, every employee at this facility is a clown and a joke, and they need to hire real qualify technicians instead of hiring from staffing agencies. I hope and wish this review goes somewhere and it doesn’t get swept under the carpet. More

Great service , really fast as well. Also good price on trade ins. Would recommend to anyone. Also good price on trade ins. Would recommend to anyone. More

Very Unsatisfied with Service! Price kept going up and nothing was changed about work! Feel Cheated! Service could not answer why Price kept changing! Price kept going up and nothing was changed about work! Feel Cheated! Service could not answer why Price kept changing! More

Melissa was very helpful she made sure that I understood everything that was going on with my car everything that was going on with my car More

Well professional attended and explained what was the problem, what need it to be done and how long it will take. problem, what need it to be done and how long it will take. More