AutoNation Chrysler Dodge Jeep Ram Houston

Excellent customer service. COVID really messed up turn around time and new vehicle availability but thankfully they were able to get my vehicle repaired and ensured everything COVID really messed up turn around time and new vehicle availability but thankfully they were able to get my vehicle repaired and ensured everything was taken care of. Juan did a great job communicating everything with me and helped update me on the vehicle status when he was on vacation. Above and beyond. More

I came in to get my vehicle serviced, customer service was great I was even offered a complimentary car detail. I will be back!!! was great I was even offered a complimentary car detail. I will be back!!! More

Yuri's customer service and professionalism was AMAZING! !!! I have been to this dealership and many others across the country and she was by far THE BEST Service Advisor I have ever been in contact with in !!! I have been to this dealership and many others across the country and she was by far THE BEST Service Advisor I have ever been in contact with in my personal experience. I arrived very early morning and it was extremely busy, and she never made me feel that I was not a priority. She had the ultimate patience with me answering all my questions and also providing available alternate payment options and service discounts. While my car was in her possession she communicated throughout and worked with me to arrange shuttle pickup and went above and beyond when I needed to change my pickup at the last minute. I truly appreciated the service provided by Yuri, Thank You! More

Service personnel were nice, video proof of needed repairs was conveniently texted to my phone, timely repairs were made with fair pricing. repairs was conveniently texted to my phone, timely repairs were made with fair pricing. More

Darian, the salesman who handled my sale, was fantastic. The sale was smooth and there were no surprises like I’ve had at other dealerships. The finance guy, Hunter, did a fantastic job as well. I was prequ The sale was smooth and there were no surprises like I’ve had at other dealerships. The finance guy, Hunter, did a fantastic job as well. I was prequalified over the phone and I spent minimal time in the dealership. Finally, Darian delivered the car to my house, which saved my a lot of time. Keep up the good work. That’s how customers should be treated. More

I've bought vehicles here before, me and used, and though I've bought at other dealerships I still prefer to come here for service. The team is amazing. Service Advisor Yuri is an invaluable asset to the org I've bought at other dealerships I still prefer to come here for service. The team is amazing. Service Advisor Yuri is an invaluable asset to the organizaron. Her knowledge, demeanor and professionalism make for a wonderful first impression to anyone visiting for the first time. Service Technician "JD" is knowledgeable and courteous and takes the time to explain the issues and provides a clear understanding of the best way to proceed with my service. All in all, I give the service department a resounding 11 on a scale of 1 to 10. Thanks!! More

I like dealing with the same service team who knows me. That's says a lot That's says a lot More

CHAD WAS ABSOLUTELY AMAZING AND PROFESSIONAL. HIS MANNERISM WAS REALLY GREAT. He also made sure he checked on me and ensured all avenues were covered. HIS MANNERISM WAS REALLY GREAT. He also made sure he checked on me and ensured all avenues were covered. More

Service advisor Juan was pleasant, easy to work with which I appreciate. Although I was disappointed that whoever rotated the tires didn't even bother to properly inflate them. I know they checked the P which I appreciate. Although I was disappointed that whoever rotated the tires didn't even bother to properly inflate them. I know they checked the PSI because when I got in the car the tire pressure screen came on. Made me wonder if they actually rotated them. Sad` More

Yuri displayed excellent customer service. I would recommend my family and friends to Auto Nation Chryslers Jeep. I would recommend my family and friends to Auto Nation Chryslers Jeep. More