AutoNation Chrysler Dodge Jeep Ram Houston

My experience was and has always been great! For the last seven years I have been a die hard customer from AutoNation till today, serving all my vehicle needs. From minor jobs such as oil change For the last seven years I have been a die hard customer from AutoNation till today, serving all my vehicle needs. From minor jobs such as oil changes to big jobs when I was experiencing engine problems. They keep my 2015 Challenge running like it ran the day I purchased it!!! The Service Advisor’s over the years have been amazing! Melissa rock’s she has been great to work with over the years when visiting the Service Department. I had a issue a couple of weeks ago but I really felt confident they would take care of it in which they did. They meaning the Service Department Manager, Mellisa, the Technician who worked on my vehicle and Urie. Thank you all for all you do. I was torn between purchasing a Dodge Ram or Chevrolet Silverado , after my last experience with Dodge I will definitely be purchasing a new Dodge Ram truck in the next couple of months. Again thanks and keep up the great customer service. Gloria More

Parts are usually on back order and will cause significant delays. The service is good but the wait time is extremely difficult. significant delays. The service is good but the wait time is extremely difficult. More

Our service advisor, Melissa is the absolute best! !! She is very sweet and kind. She very attentive to all of our needs as well!! !! She is very sweet and kind. She very attentive to all of our needs as well!! More

First I didn't get my car for two weeks and then when I do get it the tensioner pulley breaks while I'm driving second horrible customer service take too long respond when I have issues do get it the tensioner pulley breaks while I'm driving second horrible customer service take too long respond when I have issues More

Robin is great…. personality, attitude is gentle. Awesome customer service and will continue to come back here personality, attitude is gentle. Awesome customer service and will continue to come back here More

The staff was exceptionally warm and friendly. I was impressed and will definitely recommend especially David Albert 👍🏿 Thank you to all who assisted in one way or another. I was impressed and will definitely recommend especially David Albert 👍🏿 Thank you to all who assisted in one way or another. More

Gracias por atenderme muy bien. excelente trabajo hacen en la agencia siempre estaré agradecido con los trabajadores de allí. Muchas gracias excelente trabajo hacen en la agencia siempre estaré agradecido con los trabajadores de allí. Muchas gracias More

Dealership is well organized, and very attentive to the customer needs. I would recommend it. customer needs. I would recommend it. More

I went in, they showed me where the waiting room was. They also came back to give me updates. They also came back to give me updates. More

Many thanks to Juan! Eveytime I get work done on my two Jeeps l, he is the one I go to. From the greeting received when the call or walk-in occurs, he is on it and keep Eveytime I get work done on my two Jeeps l, he is the one I go to. From the greeting received when the call or walk-in occurs, he is on it and keeps me posted through time of pickup. Always a good experience. Thank you Juan. Keep up the great work. More