Hilton Head Chrysler Jeep Dodge Fiat - Service Center

Had issues with the service department but went to management and they straightened everything out for me very quickly. If you’re looking for an honest statement or opinion, I’ll give it to you. Goin management and they straightened everything out for me very quickly. If you’re looking for an honest statement or opinion, I’ll give it to you. Going to this dealership makes me nervous. I feel like every time I take my Pacifica in there it comes back worse than what it was before I took it in but it’s the closest dealership and I feel like things have gotten better since I brought management into my issues. One of my biggest pet peeves is when I get my car back and there’s fingerprints all over my dash and windows and doors from where the technicians don’t wear gloves or haven’t wash their hands and don’t take the time to clean the fingerprints off. My interior is that charcoal and cream. Those prints stand out pretty bad. I drive for a living and I put a lot of miles on my van and I’m very particular how I maintain it. This dealership just hasn’t made me feel comfortable yet. I’m hoping they will. They’re off to a good start. More

Your Service Advisors Cassandra Smith and Chris Anderson are great. The technicians did a great job identifying the source of the fluid leak and changing out the radiator so we could get on our road trip. are great. The technicians did a great job identifying the source of the fluid leak and changing out the radiator so we could get on our road trip. More

Great customer service, Very informative, and attentive to my needs. Dealership was clean and coffee machine was great. to my needs. Dealership was clean and coffee machine was great. More

This dealership goes above and beyond to provide quality service. I would recommend them to anyone looking to purchase a vehicle or looking for reliable service on a vehicle. Very helpful, courteous, prof service. I would recommend them to anyone looking to purchase a vehicle or looking for reliable service on a vehicle. Very helpful, courteous, professional staff. Good communication about your appointment and the status of service on your car. I had an emergency situation and they assisted me immediately. Highly recommend this dealer. More

They were fast . ..Did what we needed and they even rinsed are truck ..Thank You for Your Seavice ..Did what we needed and they even rinsed are truck ..Thank You for Your Seavice More

AutoNation saved me almost $200 on key replacement over a closer dealer. Very courteous service representative. This is my go to dealer. closer dealer. Very courteous service representative. This is my go to dealer. More

I have two Jeep vehicles and have both serviced regularly at Auto Nation HHI. I find the staff in the service department always very courteous and helpful and fair. They take the time to make sure the job is at Auto Nation HHI. I find the staff in the service department always very courteous and helpful and fair. They take the time to make sure the job is done and done right. Special call outs to Justin the service manager, Kimberly, a Sean the service writers, they are great people and are a good example of what valued employees are. More

Very helpful with service. Got my oil changed and was told I needed several other things maintenance wise and they were very professional and thorough. Got my oil changed and was told I needed several other things maintenance wise and they were very professional and thorough. More

They are always willing and able to help with any problem I have and are very accommodating as to appointments and time of service. I even missed and appointment and they graciously helped me the next next I have and are very accommodating as to appointments and time of service. I even missed and appointment and they graciously helped me the next next day (not a usual policy, but I was in a bind). They are the best!!! More

Overall experience not good. I was told the advisor would come speak to me about my service request within 30-45 minutes and they came by over 2 hours later and then did not per I was told the advisor would come speak to me about my service request within 30-45 minutes and they came by over 2 hours later and then did not perform services requested. More