Hilton Head Chrysler Jeep Dodge Fiat - Service Center

Kim is an absolute superstar! We were driving down to Hilton Head from Pennsylvania when half way through our tailgate fell open due to a defective latch that has been recalled by We were driving down to Hilton Head from Pennsylvania when half way through our tailgate fell open due to a defective latch that has been recalled by RAM. This was very concerning to us because all of our luggage was in the bed of the truck. The tailgate would stay closed but if we hit a bump or a rough patch it would become unlatched and fall open again. As we got close to Hilton Head we called AutoNation and explained the issue to Kim. She told us that although they were booked out, this was an easy fix and that she could squeeze us in. The minute that we arrived in Hilton Head we went straight to AutoNation where we were greeted by Kim and her lovely, positive attitude. She checked us in and took our keys. Within half an hour Kim returned to let us know that the issue was fixed. She explained what the issue was and how the recall was repaired and assured us that we would be good to go. Needless to say, we were able to enjoy our trip stress free. We drove all over Hilton Head, down to Savannah, and was able to visit Parris Island, where I went to bootcamp 25 years ago. Our 12 hour drive home was as smooth as can be. As business owners we really appreciate the level of customer service that Kim portrays and AutoNation is lucky to have someone like her. Thanks so much Kim, you're the best! More

Went for an oil change and was out in an hour. BIG improvement over 2 and 3 hour waits in the past. BIG improvement over 2 and 3 hour waits in the past. More

Outstanding service and very professional representative in the service department and sales section. My friend was also very happy with my recommendation to purchase at this location. in the service department and sales section. My friend was also very happy with my recommendation to purchase at this location. More

Shelby and Kim are the best they really try and keep you informed on what's going on. informed on what's going on. More

My visor needed to be fixed on the driver side. My appointment was at 12:30, however I mistakenly put the appointment into my calendar incorrectly at 9:00. They were able to take me and fix my viso My appointment was at 12:30, however I mistakenly put the appointment into my calendar incorrectly at 9:00. They were able to take me and fix my visor within an hour. Thank you Jeep. More

Very personable and friendly service personnel. I was traveling through the Hilton Head area, and needed an oil change. They got me in and took care of me very quickly. My only regret is that I I was traveling through the Hilton Head area, and needed an oil change. They got me in and took care of me very quickly. My only regret is that I don't live in the area to become a repeat customer. More

Always on-time and great service! So much better than most dealerships! Will continue to have all my Jeeps serviced at AutoNation Jeep! So much better than most dealerships! Will continue to have all my Jeeps serviced at AutoNation Jeep! More

Extremely easy process. Service Rep was attentive and timely in communication. Had appointment for service and dropped vehicle off early. Received call from Service Rep t Service Rep was attentive and timely in communication. Had appointment for service and dropped vehicle off early. Received call from Service Rep that vehicle was ready well before my scheduled appointment time. I was impressed. More

First experience with AutoNation. ..so far, so good...100% improvement over Peacock! Keep up the good work. ..so far, so good...100% improvement over Peacock! Keep up the good work. More