Hilton Head Chrysler Jeep Dodge Fiat - Service Center

I am surprised this dealership asked me to leave a review since it took them five months to finally fix my vehicle! I took my 2008 Hardtop Convertible Sebring into the dealer in October 2022 because my top w since it took them five months to finally fix my vehicle! I took my 2008 Hardtop Convertible Sebring into the dealer in October 2022 because my top would not complete the down cycle so that it could then be closed. After a week and me authorizing 3 additional hours of diagnostics, I was told a piece was got caught in the roof motor and I was quoted $1652 out the door to fix it. Four months later, I'm still "waiting on parts", Doug is gone and I'm now working with Justin. He says the motor they put in is faulty and they send it out to be rebuilt. Bottom line: Five months for the repair, I get the car back with engine warning lights now on, an extra $100 charge and something loose and rattling in the trunk area. Not this dealership's finest moment. The should be embarrassed with the exorbitant time and shoddy service they provided. More

Price comparable to other shops. Need a little work on timing and appointments but other than that I feel they do a great job. Do yourself a favor and purchase a service plan. It wil Need a little work on timing and appointments but other than that I feel they do a great job. Do yourself a favor and purchase a service plan. It will save you some money for regular maintenance. More

Very friendly. Work was done without any issues. I was kept informed about what was happening with my vehicle. Kristin kept me informed from beginning to end. Work was done without any issues. I was kept informed about what was happening with my vehicle. Kristin kept me informed from beginning to end. More

I have purchased 2 vehicles from this dealership in the past year and their sales department is fantastic. I recently took my truck in for service and they made the whole process a breeze, with test alert past year and their sales department is fantastic. I recently took my truck in for service and they made the whole process a breeze, with test alerts along the way showing progress on where the service was at and phone call when it was complete. It was everything a service department should be. Thanks AutoNation CDJ for continued great service! More

Friendly staff and good waiting atmosphere easy to schedule online and over the phone too schedule online and over the phone too More

The call-in number was awful! !! They did not give correct information. Once I actually got through to my concierge I got correct information. Took too many calls to get thru to my !! They did not give correct information. Once I actually got through to my concierge I got correct information. Took too many calls to get thru to my concierge. I had to show up 2 hours before closing and hope my vehicle was ready. My total commute was hour and half so i was so glad it was almost ready. The service performed on my vehicle was great. Except I'm surprised they don't vacuum main drivers mat. The concierge was great. The work done was great. The communication not so great. More

On a RV trip the original alternator on my Cummins Ram failed. They had the part in stock, answered all of my questions and had me back on the road in about two hours. Great service. failed. They had the part in stock, answered all of my questions and had me back on the road in about two hours. Great service. More

I had to get a new transmission put in my car, Chris kept me updated on the process from start to finish, and made sure that I understood everything. Great service department, I wouldn’t take my vehicle anyw me updated on the process from start to finish, and made sure that I understood everything. Great service department, I wouldn’t take my vehicle anywhere else. More

Fast friendly service. Shane was excellent. I was in and out very quickly. 5 stars. Shane was excellent. I was in and out very quickly. 5 stars. More

Work completed as requested and done in a very timely manner. They had an offer I was able to use retroactively to save a substantial amount of money. Chris was really good. manner. They had an offer I was able to use retroactively to save a substantial amount of money. Chris was really good. More