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AutoNation Chrysler Dodge Jeep Ram Bellevue
Bellevue, WA
722 Reviews
AutoNation Chrysler Dodge Jeep Ram Bellevue is one of the largest CDJR dealerships in the Pacific Northwest, and carries one of the largest inventories of new and used cars, trucks, and SUVs around. Located in Bellevue, WA, and only 15 minutes east of Seattle, AutoNation Chrysler Dodge Jeep Ram Bellevue is the go-to destination for all things CDJR in the Greater Seattle area. Check out our website or visit our Bellevue showroom in person to find your perfect Chrysler, Dodge, Jeep, or RAM today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 722 reviews
October 23, 2007
My experience at Chryster Jeep Dodge Bellevue at first was spectacular. Yet, soon it all went down hill. I was informed from a friend that when he purchased his New Dodge 2500 from them that they gave him was spectacular. Yet, soon it all went down hill. I was informed from a friend that when he purchased his New Dodge 2500 from them that they gave him an amazing deal on his trade in (Nearly 4500 more than any other dealership was offering). They told him that his payments would be at $685 a month and he would be in a great interest rate, I had to go and check it out. I walked in and was met by a very friendly Sales associate (Which ones aren’t right?) and he asked me what I was after. I told him a 07 Dodge 1500 Quad Cab and all the specifics. Within one hour I was test driving the final of 4 Dodge Rams that I found were perfect for me. I selected the final truck a White 4 door Dodge Ram with the 5.7 Hemi and Big Horn Edition. We walked in the dealership and within 30 minutes I had paperwork signed, trade in paid off, and my payments were right at where I wanted them to be. Everything was great I had never been to a dealership that was this quick, friendly, and customer oriented. However all of this is a misconception of what is really going on and I got to the bottom of it and saw the true face of CJD Bellevue. One day later my friend called me and told me he was informed he was notified his rates went up nearly 8 points 8% and he needed to come in and sign updated paperwork. This took his monthly payments from his $685 Budget to nearly $800 a month on top of that the new paper work only showed his trade value at the payoff so they were no longer offering him the $4500 down from the trade in so his finance amount went up another 5k. When he tried to void the deal they told him his trade in had been sold and there was nothing he could do except sign the new papers. This gave me a sense of insecurity, however nearly 2 weeks went by and I had heard nothing except receiving a bill for my old loan (2 Weeks Later!!!!) Soon I too received a call saying that some changes had to be made and my rate went up a couple points and I needed to come in. When I got there I found my rate went from 8 to 17.5% through Chrystler Bank and they ran my credit EIGHT times. I was told my trade was gone and all I could do is sign the paper work in a very unfriendly manner from the asian manager and have my payments go up to 845 a month from 700. BUYER BEWARE, this place will tell you anything to get your trade sell it and lock you in at a rate, car, and payment you do not want. The better deal may seem good but it will not stay the same. After research I have heard other stories of this place as well. TAKE YOUR BUSINESS ELSEWHERER!!! More
by Vonhurley
Employees Worked With
Atilla
January 07, 2006
Was quoted $800+ to replace steering rack that was by their words "worn" on car with 35k miles. Refused of course and went for second opinion... nobody were able to find anything wrong with the car. Now their words "worn" on car with 35k miles. Refused of course and went for second opinion... nobody were able to find anything wrong with the car. Now returned to them and asked to show me what was worn... after putting the car on the lifter they told me that everything is ok - ne replacement or any repair needed and that it was a mistake... Huh $800 mistake... Beware of these guys... More
by olegk
