AutoNation Chrysler Dodge Jeep Ram Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They sold us a lemon and left us out to dry. 3 month old Ram 1500, 5 times into the shop for electrical issues. Not their fault it was a lemon, but their response was in believable. Told us to take the le Ram 1500, 5 times into the shop for electrical issues. Not their fault it was a lemon, but their response was in believable. Told us to take the lemon law route, said they would offer no help. Never had such bad customer service. More
Service was very quick - faster than expected. Rapid check-in and check-out. Everything was done professionally. Complimentary cab rides from and back to the service center. Their competitor Rairdon's d check-in and check-out. Everything was done professionally. Complimentary cab rides from and back to the service center. Their competitor Rairdon's do not offer free rides, and are very sloppy. The only downside with this Center is that they are booked up weeks in advance, so you really need to plan your maintenance in advance. More
Excellent service at the service center. They squeezed our car in even though they were booked up! Kaylee was super helpful and our car was fixed quickly. our car in even though they were booked up! Kaylee was super helpful and our car was fixed quickly. More
New guy at the front helped me and when he got stuck on something he reached out to management which came out to help right away. Both were very friendly. something he reached out to management which came out to help right away. Both were very friendly. More
Service appointments are on time and completed properly. Team is friendly and approachable. Techs are knowledgeable and keep yuppie vehicle clean while in service and maintain to factory specs. Team is friendly and approachable. Techs are knowledgeable and keep yuppie vehicle clean while in service and maintain to factory specs. More
Sandra and the whole team on Sunday 6/6/21 we're friendly and very helpful felt no pressure to buy i would recommend to anyone bought a new gladiator truck great deal would give everyone 10 stars. and very helpful felt no pressure to buy i would recommend to anyone bought a new gladiator truck great deal would give everyone 10 stars. More
I choose to pay premium, to have Jeep experts service my newer Wrangler. Third oil service with them. Appointment booked on phone but no record when I arrived - fit me in anyway. When I came to pick it up, newer Wrangler. Third oil service with them. Appointment booked on phone but no record when I arrived - fit me in anyway. When I came to pick it up, was told they couldn't do 5-tire rotation because they couldn't figure out how to remove the center brake light. I was surprised because this is a stock Rubicon - surely they've seen these before?? I showed the tech the plug at the light, and waited another half-hour before this was eventually completed. After driving the vehicle for the first time since the service, I later noticed oil on the ground under it. Lifted the hood and found that the oil filler plug was just sitting on top of the radiator (thankfully must have wedged there so wasn't lost), and the plastic engine cover just sitting there loosely, not actually reinstalled. I don't know what the actual source of the oil leak is as it doesn't appear to have been splashing out of the open oil filter. I would expect to find such an amateurish, inexperienced effort from a Jiffy Lube, much less a Jeep dealership. The service advisor Taylor was very, very friendly and did his best. The (unknown) tech - the worst "service" I've ever experienced, by far. Luckily there's other Jeep dealerships in the area, hopefully I'll have better luck with them. More
We bought a new Pacifica Hybrid in October 2020 and were very satisfied with the experience. Shawn was our sales manager and he worked to get us the right deal. very satisfied with the experience. Shawn was our sales manager and he worked to get us the right deal. More
I have a new Jeep, the service is less than standard, I am not impressed at all. I am thinking of driving all the way to Portland, from Bellevue, to have my Jeep serviced. That is an inconvenient, and ri am not impressed at all. I am thinking of driving all the way to Portland, from Bellevue, to have my Jeep serviced. That is an inconvenient, and ridiculous to say the least. The service staff do not say thank you are short, curt and could really use some customer service training! I am so disappointed. More