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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.9
358 Reviews

358 Reviews of AutoNation Chevrolet West Colonial - Service Center

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February 24, 2023

I bought my vehicle, a 2011 Chevrolet Cruze, at this dealership more than a decade ago. My car is still in good running order due to excellent maintenance at the above mentioned dealer. Due to the fam More

by hfrankfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 28, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

This place is awesome! Everyone I talk to was helpful, knowledgeable and I could depend on them to take care of everything that I need. The service department Brent, Jeff a More

by Holly Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, Jeff, Brian and a lady I believe her name may be Leah
Feb 23, 2023 -

Holly Brown responded

This place is awesome! Everyone I talk to was helpful, knowledgeable and I could depend on them to take care of everything that I need. The service department Brent, Jeff and Brian made me feel confident that they are looking out for my best interest. Have full faith in them that they have everything under control. Thanks again for peace of mind. Holly Brown

February 22, 2023

went the extra mile . thank you.Even washed, and vacuum the car. It was an excellent experience.Thanks Justin for taking great care of my car. More

by sautry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Feb 26, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

I thank Brian for working with me, i was able to get my car back sooner that i had expected. Thanks Brian More

by Jackieyon2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stilwell
Feb 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

February 20, 2023

They got me right in for an oil change and filter changed. Justin was great. More

by yaya.ferguson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 19, 2023

AUTONATION, West Colonial is an average Chevy dealership. That means that the service you receive, is what’s expected: Accurate diagnosis and professional results. More

by Vaughnsr941R.Vaughns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Feb 23, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2023

I’ve been going to AutoNation Chevrolet on West Colonial since I bought my first Traverse in 2015. I’ve had nothing but good things to say about them, specifically with the services performed on my vehicle. More

by AlexisGay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Feb 23, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2023

Very prompt service, ease of scheduling, Fair industry market pricing, Excellent quality work. Will be a return customer. More

by Ljtilapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 20, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2023

been coming here for years. great service, great workmanship, and i have never had any issues. they always do a follow up call to see how everything is and if there are any fo More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Jeff
Feb 20, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Matt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 27, 2023

i was not happy that it took as long as it did almost 3 hours to have a battery replaced on a scheduled appointment and the condition of the interior kick panel and rocker molding from the techs dirty shoe More

by Dusk Edition
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
started with female but finished with male supervisor names unknown
Jan 31, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet West Colonial take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

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