AutoNation Chevrolet West Colonial - Service Center

This will be my second review of this dealership. Let me begin with the customer service portion has improved. I was greeted by a greeter immediately upon arrival, however there was an 8-minute dela Let me begin with the customer service portion has improved. I was greeted by a greeter immediately upon arrival, however there was an 8-minute delay in speaking with and imputed by an actual account service rep. My disagreement with this Dealership is its non-competitive pricing. $900 for an oil change (tire rotation), and a front pad replacement is ridiculous! Why there is a charge for a tire rotation (should be inclusive with an oil change) $85 dollars for an oil change is quite non-competitive. More

The service was extremely slow getting checked in even with early check in. The mechanics who changed my oil on my C8 Corvette were very inconsiderate in taking care of my vehicle! There were oily hand pr with early check in. The mechanics who changed my oil on my C8 Corvette were very inconsiderate in taking care of my vehicle! There were oily hand prints all over the car, windshield and engine compartment. I will be having my car serviced at another dealership. I would have given your dealership 1 star but I was able to get my car back the same day. More

The service department here is the best! They communicated with me throughout the day to let me know how the service was going. They went above and beyond to make sure all of my issues were They communicated with me throughout the day to let me know how the service was going. They went above and beyond to make sure all of my issues were resolved before I left. More

Well, I have received the best service that I ever received all my life. I am one hundred percent satisfied. received all my life. I am one hundred percent satisfied. More

Service Advisor communicates frequently with updates on the status of repairs. Provides options. He will text, email and call to keep you informed. the status of repairs. Provides options. He will text, email and call to keep you informed. More

We arrived 30 minutes early and they took us right in. Service was professional and we were completely satisfied with our treatment. They even offered us a free hand wash car care. Jordan was great to tal Service was professional and we were completely satisfied with our treatment. They even offered us a free hand wash car care. Jordan was great to talk with signing us in, and understanding of our disappointment with Chevy discontinuing the Impala. Full size sedans are our preferred auto and after a lifetime of Chevy ownership, for the first time in my life I may be forced to go “foreign” (yuck) to get a full size sedan! More

I purchased my new vehicle in October of 2022. I had my first oil change service recently and had a great experience. I made an appointment; I was updated during my wait and when my truck was rea I had my first oil change service recently and had a great experience. I made an appointment; I was updated during my wait and when my truck was ready, it was washed! More

I bought my vehicle, a 2011 Chevrolet Cruze, at this dealership more than a decade ago. My car is still in good running order due to excellent maintenance at the above mentioned dealer. Due to the fam dealership more than a decade ago. My car is still in good running order due to excellent maintenance at the above mentioned dealer. Due to the familiarity at this dealer, I will not hesitate to go to this dealer in the future because they have a complete record of my car since day one! More

This place is awesome! Everyone I talk to was helpful, knowledgeable and I could depend on them to take care of everything that I need. The service department Brent, Jeff a Everyone I talk to was helpful, knowledgeable and I could depend on them to take care of everything that I need. The service department Brent, Jeff and Brian made me feel confident that they are looking out for my best interest. Have full faith in them that they have everything under control. Thanks again for peace of mind. Holly Brown More

went the extra mile . thank you.Even washed, and vacuum the car. It was an excellent experience.Thanks Justin for taking great care of my car. thank you.Even washed, and vacuum the car. It was an excellent experience.Thanks Justin for taking great care of my car. More