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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.9
358 Reviews

358 Reviews of AutoNation Chevrolet West Colonial - Service Center

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March 28, 2023

I’ve called several times for separate issues and I never get a call back. The last time I went in for an oil change they didn’t put my skid plate back on correctly. It fell off/started hanging while I was d More

by Mara.s.morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Apr 03, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 26, 2023

GREAT GREAT GREAT experience 👍, love the service from when I bought the car 3 months ago to the services I had done here, Brian the services employee that help me was so awesome an informative, I'm in t More

by Sundarmegnauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 30, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Autonation Chevrolet West Colonial

March 26, 2023

Great customer service. Car was done in a timely manner. Clean waiting area. I like the fact that they washed my car. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Mar 30, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Ann, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2023

This will be my second review of this dealership. Let me begin with the customer service portion has improved. I was greeted by a greeter immediately upon arrival, however there was an 8-minute dela More

by Robert E Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None provided
Mar 30, 2023 -

AutoNation Chevrolet West Colonial responded

Hello Robert, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 24, 2023

The service was extremely slow getting checked in even with early check in. The mechanics who changed my oil on my C8 Corvette were very inconsiderate in taking care of my vehicle! There were oily hand pr More

by tropicalfloors
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
No Comment
Mar 28, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.

March 23, 2023

The service department here is the best! They communicated with me throughout the day to let me know how the service was going. They went above and beyond to make sure all of my issues were More

by rayzgurl02
Recommend Dealer
Yes
Employees Worked With
Brian S
Mar 27, 2023 -

AutoNation Chevrolet West Colonial responded

Hello , your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 22, 2023

Well, I have received the best service that I ever received all my life. I am one hundred percent satisfied. More

by haitigosp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Brian
Mar 26, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 21, 2023

Service Advisor communicates frequently with updates on the status of repairs. Provides options. He will text, email and call to keep you informed. More

by Buc
Recommend Dealer
Yes
Employees Worked With
Brian Stilwell
Mar 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 03, 2023

We arrived 30 minutes early and they took us right in. Service was professional and we were completely satisfied with our treatment. They even offered us a free hand wash car care. Jordan was great to tal More

by jreb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 07, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 01, 2023

I purchased my new vehicle in October of 2022. I had my first oil change service recently and had a great experience. I made an appointment; I was updated during my wait and when my truck was rea More

by surfdiva772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 06, 2023 -

AutoNation Chevrolet West Colonial responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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