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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

4.1
355 Reviews

355 Reviews of AutoNation Chevrolet West Colonial - Service Center

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June 07, 2023

Failed to reset air filter life. Service was completed in a timely manner as promised. More

by Jcjgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 12, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2023

The dealership is clean and the staff was friendly and helpful. They went out of the way to assist me. More

by Dlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mills
Jun 06, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 06, 2023 -

Dlc responded

My email address is conley669@hotmail.com

June 02, 2023

They were very courteous and they got me out in a timely manner. I really enjoyed my experience More

by Christopher Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jun 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Christopher, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

At AutoNation everyone there was very friendly and helpful. If I had to recommend my friends and family it will be a go to place for professional service done on the vehicles. Thank you AutoNation Che More

by harveylatanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stilwell
Jun 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jun 05, 2023 -

harveylatanya responded

Thank you so much for your service and I will continue to come and have my car serviced by autoNation Chevrolet and yes I will recommend my friends and family. Thank you once again.

May 31, 2023

I have purchased my last two vehicles from this dealership and had a great experience both times. The service personnel are very attentive and knowledgeable. On my most recent service appointment More

by Jay C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Black
Jun 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Jay, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

Too much sales person needs more people in the service department. Speed up the process More

by Courtney.faulknor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jun 01, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 25, 2023

Brian was very helpful and courteous. He made me feel very satisfied and welcomed. I will forever be a dedicated customer. More

by thomasnaquia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 30, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Horrible place, my experience with the parts department was extremely horrible, gave me the wrong item, and when I went to return the item they wanted to charge me a re-stocking fee even though they messed More

by Gomezj97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar and Paul
May 22, 2023

Oil change 145 dollars way too much couldn’t fix recall took over 2 hours for nothing went next door 88 dollars for oil change and fixed recall in less than an hour the experience at your dealership has pu More

by Brianhendrix63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
?can’t remember
May 25, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0751 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 11, 2023

The Service Dept. doesn't stay in contact very well and the phone system simply gives you the run around. It is rare to get a live voice and/or any information on the More

by ddemarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Stillwell
May 15, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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