AutoNation Chevrolet West Colonial - Service Center

The worst experience of my life If the "manager" is still Eugene and the "service manager" is still David Vega, DO NOT BUY YOUR CAR AT THIS DEALER. These are the biggest xxxxxxx lyin If the "manager" is still Eugene and the "service manager" is still David Vega, DO NOT BUY YOUR CAR AT THIS DEALER. These are the biggest xxxxxxx lying crooks you'll ever meet in your life and they will make up any lie that they can to get rid of you if they can't fix the defective car they sold you, which is what happened to me. These xxxxxxxx are the furthest thing from real managers that take care of their clients, they are straight CROOKS that don't even deserve 1 star, they deserve to be reported to the Better Business Bureau and sued. They sold me a defective Camaro in May and after their own technician acknowledged the problem, they told every lie they could to say there was nothing wrong with my car, for months. They then kicked me out of the dealer. The way that they are able to get rid of customers and get away with this is by saying that the customer yelled and cursed, which was a complete lie.They lied and said I was yelling and cursing at them, when I never yelled or cursed, in fact the manager was the one that yelled and cursed at me. This guy David Vega is a no good lying lazy xxxxxxx and you can't believe a word this guy says, he is a crook straight up. This was the worst experience I have ever had buying anything anywhere, and a nightmare that played out for several months, a horrible nightmare that I don't wish on anyone. The only thing they care about is pressuring you into buying a car, getting their stupid review at any cost, and getting you out the door at any cost even if it means collaborating on a complete LIE to get rid of you if anything is wrong with the car you bought. More

Satisfied Customer Phyllips was very courteous and professional. Would definitely recommend this dealership service. Phyllips was very knowledgeable and made every effor Phyllips was very courteous and professional. Would definitely recommend this dealership service. Phyllips was very knowledgeable and made every effort to make sure he addressed my problem with my vehicle. More

Worst service The service technician Gin/Gill was horrible and tried to rip me off i will never go to this Chevy dealership ever again they really are the worst ple The service technician Gin/Gill was horrible and tried to rip me off i will never go to this Chevy dealership ever again they really are the worst please do go to they don’t even offer a loaner car while your car gets fixed they make you wait for hours!!!!! HORRIBLE STAY AWAY More

first time service the service department was prompt for my appointment and service was done with accuracy and cordial . clean and comfortable , as well I was recognized the service department was prompt for my appointment and service was done with accuracy and cordial . clean and comfortable , as well I was recognized for every visit. More

Justin in Service Just had some maintenance for done on my 1999 Suburban. Clarence did an awesome job tuning my diesel, runs like new. 286,000 mi. I've done business wi Just had some maintenance for done on my 1999 Suburban. Clarence did an awesome job tuning my diesel, runs like new. 286,000 mi. I've done business with these guys for 20 years More

Rocky Beginning, but Ended Well! My experience with Auto Nation West Colonial in the beginning was challenging and unpleasant! The Service Adviser (Mo Grossy), assigned to me was unp My experience with Auto Nation West Colonial in the beginning was challenging and unpleasant! The Service Adviser (Mo Grossy), assigned to me was unprofessional and unpleasant to work with, which caused for the Service Manager, David Vega, to intervene and take over my case. Mr. Vega was professional, honest and clear with me regarding every aspect of my repairs. He responded immediately to my inquiries and made exceptional efforts with assisting me. I am grateful for all of the help and work David Vega did with overseeing my vehicle's repairs. He went above and beyond the call of duty, which made my experience tolerable. More

Superb Corvette Department Service Corvette department always provided professional service with awesome "Keith" the mechanic! Definitely 5 Start service. Always courteous and takes goo Corvette department always provided professional service with awesome "Keith" the mechanic! Definitely 5 Start service. Always courteous and takes good care of my Vette. I highly recommend! More

Better than the Airport Location It was a better experience than the airport location and i got more information on this visit than on others. I might visit this location again in the It was a better experience than the airport location and i got more information on this visit than on others. I might visit this location again in the future? More

HORRIBLE EXPERIENCE Worst experience at a Chevy dealership ever. Actually, worst experience at ANY dealership ever. We will NEVER be back and we will NEVER EVER EVER reco Worst experience at a Chevy dealership ever. Actually, worst experience at ANY dealership ever. We will NEVER be back and we will NEVER EVER EVER recommend for someone to go there for servicing. Carl Black is now our go-to Chevy Dealership. We paid to have our car fixed there and when they gave the car back to me, after paying $350, the car wasn’t even fixed. Wouldn’t give me a loaner but wanted to keep my car for more servicing. We literally had the car towed out of your parking lot and brought to Carl black because AFTER I PAID, the car couldn’t even be driven or, in the words of David Vega, will blow up. Please tell me why someone would want to go to a dealership that gives you your car back with more problems than it came in with and still won’t give you a loaner unless you pay $35 a day?? IT’S CHEAPER TO RENT A CAR!!!! Ps, we went to Autonation once before and had a bad experience. So we tried again, and we were proven that that was not a one time mistake, that this place truly is lacking in any type of leadership and customer service. I would give this place negative stars if I could. EXTREMELY disappointed does not even begin to cover it. More

Great Dealer This is so far the best dealer i have come across for my car. They treat me like family and i trust them with my car. They dealer has a great manag This is so far the best dealer i have come across for my car. They treat me like family and i trust them with my car. They dealer has a great manager and i can see them improving greatly from the perfection they are now. More