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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.9
358 Reviews

358 Reviews of AutoNation Chevrolet West Colonial - Service Center

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October 03, 2023

I always enjoy my visit to have my truck serviced. the service attendant was very cordial and informative and compassionate. More

by smith3777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The manager
Oct 05, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet West Colonial. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

September 13, 2023

My service advisor was named Jamel. He has excellent people skills and kept me informed every step of the way. In addition to the customer service when Jamel was unavailable, I connecte More

by aree378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel and RJ
Sep 17, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 30, 2023

AutoNation Chevrolet scheduled me an appointment and then when I got there, told me it could take up 1 week for a diagnosis , mind you on a car they built. Needless to say, they kept my car for 2 weeks and q More

by IndyJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 03, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

August 20, 2023

The service is fast and very clean. They work very professional and the people is very nice More

by Anyerson sulbaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Aug 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you so much for your positive comments about Autonation Chevrolet West Colonial! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2023

Usually very good service and turn around time. The dealership is very clean and the people are very nice. More

by stevenjmarkowski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Aug 25, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

This is a great place to deal with they appreciate their customers and they look after them More

by kevinka.14617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James M black
Jul 27, 2023 -

kevinka.14617 responded

This is a great place to to deal with they appreciate their customers and they look after them

Jul 31, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Its always great to visit Aitonation Chevrolet. The service has now gotten faster. I made an appointment online got there and was checked in promptly and arranged for me to pick up the car. With a More

by mzzmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jul 25, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Great service , fast and convenient. I would highly recommend auto nation Chevy on colonial ave in orlando More

by patrick.mitchell70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 21, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Patrick, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 13, 2023

This dealership was on point I was a walk in to get my truck serviced, Jamal got me in and out as fast and convenient as possible. More

by chrismorrow91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
Jul 17, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 11, 2023

I took my Nissan Frontier in for an oil change and they called me and said I needed new brake pads and to have the rotors grinded. It would be almost $1000. I told them I would think about it, since they f More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamel Black
Jul 15, 2023 -

AutoNation Chevrolet West Colonial responded

Jake, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0751 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jul 15, 2023 -

Jake responded

I tried many times to call your dealership but I was caught in an endless loop in your automated answering system. I was never able to reach an actual person except the operator in the service department who could not connect me to anyone.