AutoNation Chevrolet West Colonial - Service Center

We had no idea what was wrong with my daughter's car when the "check engine" light came on during her drive home from work. Andrew answered the call and made sure her car could be serviced first thing the n the "check engine" light came on during her drive home from work. Andrew answered the call and made sure her car could be serviced first thing the next morning. Steve took it from there and was very responsive and thorough in explaining the services needed including time and costs. Photos were included. We also had a follow-up visit to get a new fob. Once again, Steve helped expedite this purchase and programming so my daughter could get this done on her lunch hour. Thanks for the great service! More

After my truck broke down while traveling from out of state they were great to help me get back on the road. In the end I had to purchase a new vehicle and they went above and beyond to make sure I could state they were great to help me get back on the road. In the end I had to purchase a new vehicle and they went above and beyond to make sure I could get in my new truck and back on the road. Excellent customer service from the service department to the sales team. More

Best in town , a very clean location, quick service an reasonable price for the services the vehicle inspection and video of the inspection awesome reasonable price for the services the vehicle inspection and video of the inspection awesome More

I worked with Tammy who was great! She was very helpful, responsive, and accommodating. Had no issues with this location. She was very helpful, responsive, and accommodating. Had no issues with this location. More

Tammy provided a complete service when I brought in my Suburban for brake service. She was very nice, helpful and empathize with my situation. Suburban for brake service. She was very nice, helpful and empathize with my situation. More

My service rep Steve Beall was absolutely amazing. He took the time to answer questions and made me feel genuinely welcome. He took the time to answer questions and made me feel genuinely welcome. More

First of all I would like to thank my service department specialist Andrew which is amazing. He has great customer service skills. Really knows how to communicate. Over all outstanding work. Thank you so mu specialist Andrew which is amazing. He has great customer service skills. Really knows how to communicate. Over all outstanding work. Thank you so much Andrew!!! More

Courteous, professional, reliable, and clean dealership. I can always count on my car repairs being done right. Thank you! I can always count on my car repairs being done right. Thank you! More

I'm sure this place provides excellent service usually but my first time here was not good. Took my car in for a very specific issue, loud crunching noise on left turn. After a few days to pick up my car, but my first time here was not good. Took my car in for a very specific issue, loud crunching noise on left turn. After a few days to pick up my car, I saw they fixed a pair of other issues I had on my car which was fine but they completely ignored the problem I had described w my car in the first place so I had to immediately drop it back off, very inconvenient. I came back again to find out the lead tech couldn't identify the very audible crunching noise in my car without me having me to come back to the dealership and going on a test drive w him, which made me believe that they didn't test drive the car until I came all the back there. So I had to leave my car there again. Came back for a 3rd time to pick it up finally fixed. You pay a premium at dealerships for the specialized expertise and service but this experience for me would have been no different than just taking my car to any other general auto repair place for about 3/4 of the price. Terrence, the customer rep I was in touch, w was great though. Very communicative More

Service guys Mr. Steve & i think David = AMAZING, PROFESSIONALS & THEY CARED! THANK Everyone of you Steve & i think David = AMAZING, PROFESSIONALS & THEY CARED! THANK Everyone of you More