AutoNation Chevrolet West Colonial - Service Center
Orlando, FL
355 Reviews of AutoNation Chevrolet West Colonial - Service Center
First of all I would like to thank my service department specialist Andrew which is amazing. He has great customer service skills. Really knows how to communicate. Over all outstanding work. Thank you so mu specialist Andrew which is amazing. He has great customer service skills. Really knows how to communicate. Over all outstanding work. Thank you so much Andrew!!! More
I'm sure this place provides excellent service usually but my first time here was not good. Took my car in for a very specific issue, loud crunching noise on left turn. After a few days to pick up my car, but my first time here was not good. Took my car in for a very specific issue, loud crunching noise on left turn. After a few days to pick up my car, I saw they fixed a pair of other issues I had on my car which was fine but they completely ignored the problem I had described w my car in the first place so I had to immediately drop it back off, very inconvenient. I came back again to find out the lead tech couldn't identify the very audible crunching noise in my car without me having me to come back to the dealership and going on a test drive w him, which made me believe that they didn't test drive the car until I came all the back there. So I had to leave my car there again. Came back for a 3rd time to pick it up finally fixed. You pay a premium at dealerships for the specialized expertise and service but this experience for me would have been no different than just taking my car to any other general auto repair place for about 3/4 of the price. Terrence, the customer rep I was in touch, w was great though. Very communicative More
I have used AutoNation Orlando twice now and trust their work. The people working there are caring, friendly and eager to help you. They go the extra mile to make sure you are satisfied with the job they d work. The people working there are caring, friendly and eager to help you. They go the extra mile to make sure you are satisfied with the job they did. Thank you for taking care of my car. More