AutoNation Chevrolet West Colonial - Service Center

My 2019 Chevy Bolt EV needed to go in for a recall that involved replacing the entire battery pack. My previous experiences with the AutoNation Colonial service department had been mixed, so I wasn’t sure involved replacing the entire battery pack. My previous experiences with the AutoNation Colonial service department had been mixed, so I wasn’t sure what to expect. In fact, my first attempt to set up the appointment had to be cancelled due to lack of communication from the dealership. When the second appointment was made, I can report much better results. The batteries were replaced promptly and my car was ready the next day. Everything was done correctly and there have been no issues with the work. From what I’ve read on Bolt owner forums, that has not been the case for some other owners. Justin did a great job getting this done. More

FIVE STAR care for our Suburban. Great care from Service Rep to the Service Engineer. Great care from Service Rep to the Service Engineer. More

Friendly, fair and honest. From sales to parts and service, every department takes care of the customer! Tammy and Kartal are great to work with, as is the finance guy! From sales to parts and service, every department takes care of the customer! Tammy and Kartal are great to work with, as is the finance guy! More

Andrew Lyland 9183 was professional and Very helpful in explaining to an 89 year old senior citizen what needed to be done in servicing her car explaining to an 89 year old senior citizen what needed to be done in servicing her car More

Service advisor Andrew lyland was customer service oriented. He made my appointment pleasant and the staff is professional. oriented. He made my appointment pleasant and the staff is professional. More

Both justin in the service department and David in the sales department were fantastic. Took care of my needs today. Truck got fixed and back to new. sales department were fantastic. Took care of my needs today. Truck got fixed and back to new. More

This place is usually busy and not the closest dealership but they really won me over when i purchased my vehicle here so i come back to get maintence but they really won me over when i purchased my vehicle here so i come back to get maintence More

We had no idea what was wrong with my daughter's car when the "check engine" light came on during her drive home from work. Andrew answered the call and made sure her car could be serviced first thing the n the "check engine" light came on during her drive home from work. Andrew answered the call and made sure her car could be serviced first thing the next morning. Steve took it from there and was very responsive and thorough in explaining the services needed including time and costs. Photos were included. We also had a follow-up visit to get a new fob. Once again, Steve helped expedite this purchase and programming so my daughter could get this done on her lunch hour. Thanks for the great service! More

After my truck broke down while traveling from out of state they were great to help me get back on the road. In the end I had to purchase a new vehicle and they went above and beyond to make sure I could state they were great to help me get back on the road. In the end I had to purchase a new vehicle and they went above and beyond to make sure I could get in my new truck and back on the road. Excellent customer service from the service department to the sales team. More

Best in town , a very clean location, quick service an reasonable price for the services the vehicle inspection and video of the inspection awesome reasonable price for the services the vehicle inspection and video of the inspection awesome More