AutoNation Chevrolet West Colonial - Service Center

I came in for a $60 oil change and was charged $100 and I do not know why. They did not give me any updates on my car for example, I may need new tires in a couple of 100 miles or that my air filter may need do not know why. They did not give me any updates on my car for example, I may need new tires in a couple of 100 miles or that my air filter may need to be changed. After I left the dealership my check engine light came on. I was about two hours away from them and since I was already overcharged I did not want to go back to them. I highly do NOT recommend this dealership. When I took it to another Chevy dealership they let me know that I needed new tires which I was not aware of. This dealership needs to improve on communication with the guest. More

Excellent, I will definitely repurchase, good job, Chevrolet team you guys have a hard work Chevrolet team you guys have a hard work More

The service Department was an amazing help. Steve the service advisor provided excellent services. the vehicle was service in a timely manor... would defiantly recommend them... Steve the service advisor provided excellent services. the vehicle was service in a timely manor... would defiantly recommend them... More

My 2019 Chevy Bolt EV needed to go in for a recall that involved replacing the entire battery pack. My previous experiences with the AutoNation Colonial service department had been mixed, so I wasn’t sure involved replacing the entire battery pack. My previous experiences with the AutoNation Colonial service department had been mixed, so I wasn’t sure what to expect. In fact, my first attempt to set up the appointment had to be cancelled due to lack of communication from the dealership. When the second appointment was made, I can report much better results. The batteries were replaced promptly and my car was ready the next day. Everything was done correctly and there have been no issues with the work. From what I’ve read on Bolt owner forums, that has not been the case for some other owners. Justin did a great job getting this done. More

FIVE STAR care for our Suburban. Great care from Service Rep to the Service Engineer. Great care from Service Rep to the Service Engineer. More

Andrew Lyland 9183 was professional and Very helpful in explaining to an 89 year old senior citizen what needed to be done in servicing her car explaining to an 89 year old senior citizen what needed to be done in servicing her car More

Friendly, fair and honest. From sales to parts and service, every department takes care of the customer! Tammy and Kartal are great to work with, as is the finance guy! From sales to parts and service, every department takes care of the customer! Tammy and Kartal are great to work with, as is the finance guy! More

Service advisor Andrew lyland was customer service oriented. He made my appointment pleasant and the staff is professional. oriented. He made my appointment pleasant and the staff is professional. More

Both justin in the service department and David in the sales department were fantastic. Took care of my needs today. Truck got fixed and back to new. sales department were fantastic. Took care of my needs today. Truck got fixed and back to new. More

This place is usually busy and not the closest dealership but they really won me over when i purchased my vehicle here so i come back to get maintence but they really won me over when i purchased my vehicle here so i come back to get maintence More