AutoNation Chevrolet West Colonial - Service Center

The service department has a difficult time communicating with your insurance company. I can't get my rental car cost back because of it. with your insurance company. I can't get my rental car cost back because of it. More

Friendly, courtious staff. Helped to analyze my cars problem and resolve / correct the condition while keeping me informed through out the process. Helped to analyze my cars problem and resolve / correct the condition while keeping me informed through out the process. More

I received a very good customer service every time I went to the dealer for service. to the dealer for service. More

Tammy was very friendly, Will return! The only thing I missed from servicing on my Cadillac Dealer is that Cadillac washes the car. The only thing I missed from servicing on my Cadillac Dealer is that Cadillac washes the car. More

With an appointment, I was in and out in a timely manner. I also received updates on recommended service while I waited. I also received updates on recommended service while I waited. More

Disappointed that it took 3 days after appointment time for van to make it into service bay and 11 total days for ECM repair/reprogram; guess this is our post-covid reality now. Van is back to running like for van to make it into service bay and 11 total days for ECM repair/reprogram; guess this is our post-covid reality now. Van is back to running like a champ, tho... More

POOR CUSTOMER SERVICE, NO RESPECT FOR CUSTOMER TIME, POOR COMMUNICATION, POOR MANAGEMENT STAFF AND A COMPLETE DISREGARD TO CUSTOMER CONCERNS. COMMUNICATION, POOR MANAGEMENT STAFF AND A COMPLETE DISREGARD TO CUSTOMER CONCERNS. More

I came in for a $60 oil change and was charged $100 and I do not know why. They did not give me any updates on my car for example, I may need new tires in a couple of 100 miles or that my air filter may need do not know why. They did not give me any updates on my car for example, I may need new tires in a couple of 100 miles or that my air filter may need to be changed. After I left the dealership my check engine light came on. I was about two hours away from them and since I was already overcharged I did not want to go back to them. I highly do NOT recommend this dealership. When I took it to another Chevy dealership they let me know that I needed new tires which I was not aware of. This dealership needs to improve on communication with the guest. More

Excellent, I will definitely repurchase, good job, Chevrolet team you guys have a hard work Chevrolet team you guys have a hard work More

The service Department was an amazing help. Steve the service advisor provided excellent services. the vehicle was service in a timely manor... would defiantly recommend them... Steve the service advisor provided excellent services. the vehicle was service in a timely manor... would defiantly recommend them... More