Back

AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

4.1
355 Reviews

355 Reviews of AutoNation Chevrolet West Colonial - Service Center

Sort by
June 15, 2022

The service area was attentive and quick. My rep Andrew was detailed and well versed. More

by Truyoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Truyoli, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

Great service just have a long wait even when you have a scheduled appointment here More

by Bolden22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 10, 2022

Very friendly and everything was done quickly I wasn’t there all day like other places. More

by dindek2893
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

I had an oil change and tire rotation. The service that I received was amazing. More

by ellis.marva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ellis, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 09, 2022

I had an issue with my car within days of moving to another area in Florida. The receptionist was very understanding and made me an appointment for the next morning. The attendant quickly evaluated the More

by Heart75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2022

Told I had a defective battery. ..Once they found I purchased a lifetime battery from them, they said a replacement was ordered a week ago. Still no response from them. When I call More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Beal (no longer there) Dave Vega
Jun 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Jim, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jun 07, 2022 -

Jim responded

They have all my contact info....from the previous visits...407 629 8518 kf4icjim@gmail.com

June 06, 2022

I have taken my car to fix here four times and the same problem continues. They have not been able to diagnose the issue and it has cost me almost $2k so far. More

by Ángel Ríos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
Jun 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ángel, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help. Thank you.

Jun 07, 2022 -

Ángel Ríos responded

I am taking the car back to this dealer tomorrow. Please make sure this time they do the tight diagnostic so it will be fixed the right way.

June 04, 2022

After being lied to about not being able to fix my truck at another dealership, I came here and I'm very happy I did. The only confusing part is you have to know that regardless of an appointment when you a More

by Tatyanamom2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Tim
Jun 06, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

Love coming here and getting my truck serviced. Justin, Terrence and Nate are the best guys that work there. High Fav guys for great service More

by Whitelightening
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, terrence and nate
Jun 03, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2022

My most recent experience with this dealership was a joke. The person I spoke with was sweet, but at the end of a near6 hour wait I was told I needed $1200+ in parts for my doors. Turned out I did not. More

by Chande72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't recall.
Jun 01, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

Jun 01, 2022 -

Chande72 responded

Ha! Clearly a copy paste response. I said i fixed it. So unless you're giving me back the "labor" cost i paid, we have no need to speak ir expect to do business again.

...
20
...