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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.9
358 Reviews

358 Reviews of AutoNation Chevrolet West Colonial - Service Center

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June 23, 2022

Everything went well with the service. Very courteous, professional and experienced. Good communication. Highly recommended dealership. More

by Angeldiaznyct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 27, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 18, 2022

First time at this dealership for service, but I will be a returning customer. Advisors were all very nice and attentive. And I don’t know what they used for the car wash before finishing up the service, More

by Sergio1327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Morales
Jun 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 17, 2022

This is my second time visit the dealership to fix my speaker and do oil change I have my paint start to peel and because the car under warranty I asked them to fix it for some reason the service manager More

by Stu
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tammy
Jun 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

June 15, 2022

The service area was attentive and quick. My rep Andrew was detailed and well versed. More

by Truyoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Truyoli, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

Great service just have a long wait even when you have a scheduled appointment here More

by Bolden22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 10, 2022

Very friendly and everything was done quickly I wasn’t there all day like other places. More

by dindek2893
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

I had an oil change and tire rotation. The service that I received was amazing. More

by ellis.marva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ellis, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 09, 2022

I had an issue with my car within days of moving to another area in Florida. The receptionist was very understanding and made me an appointment for the next morning. The attendant quickly evaluated the More

by Heart75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2022

Told I had a defective battery. ..Once they found I purchased a lifetime battery from them, they said a replacement was ordered a week ago. Still no response from them. When I call More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Beal (no longer there) Dave Vega
Jun 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Jim, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jun 07, 2022 -

Jim responded

They have all my contact info....from the previous visits...407 629 8518 kf4icjim@gmail.com

June 06, 2022

I have taken my car to fix here four times and the same problem continues. They have not been able to diagnose the issue and it has cost me almost $2k so far. More

by Ángel Ríos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
Jun 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ángel, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help. Thank you.

Jun 07, 2022 -

Ángel Ríos responded

I am taking the car back to this dealer tomorrow. Please make sure this time they do the tight diagnostic so it will be fixed the right way.

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